Messaging Channels

\u00a0<\/p>

anyone knows an add-on or app that can let us to integrate more than one Facebook profile?<\/p>

\u00a0<\/p>

Thanks! :)<\/p>","url":"\/messaging-channels-11364\/integrate-multiple-facebook-profiles-on-freshchat-27784?postid=71214#post71214","creationDate":"2023-01-16T07:38:12+0000","relativeCreationDate":"6 months ago"},"isTopicUnread":true,"privateId":4118,"id":27784,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/integrate-multiple-facebook-profiles-on-freshchat-27784","title":"Integrate multiple Facebook profiles on Freshchat","lastPost":{"id":71238,"author":{"id":78,"url":"\/members\/iamparamshah-78","name":"iamparamshah","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"

Hi Cristina,<\/p>

For the moment, we will be able to Support 1 Facebook Account with Multiple pages from the same Facebook account. There aren\u2019t any Application which supports the same case.\u00a0<\/p>","url":"\/messaging-channels-11364\/integrate-multiple-facebook-profiles-on-freshchat-27784?postid=71238#post71238","creationDate":"2023-01-16T14:47:32+0000","relativeCreationDate":"6 months ago"},"lastReply":{"id":71238,"author":{"id":78,"url":"\/members\/iamparamshah-78","name":"iamparamshah","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"

Hi Cristina,<\/p>

For the moment, we will be able to Support 1 Facebook Account with Multiple pages from the same Facebook account. There aren\u2019t any Application which supports the same case.\u00a0<\/p>","url":"\/messaging-channels-11364\/integrate-multiple-facebook-profiles-on-freshchat-27784?postid=71238#post71238","creationDate":"2023-01-16T14:47:32+0000","relativeCreationDate":"6 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":71214,"author":{"id":30375,"url":"\/members\/cristina-roldan-30375","name":"Cristina Roldan","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Hi everyone,<\/p>

\u00a0<\/p>

anyone knows an add-on or app that can let us to integrate more than one Facebook profile?<\/p>

\u00a0<\/p>

Thanks! :)<\/p>","url":"\/messaging-channels-11364\/integrate-multiple-facebook-profiles-on-freshchat-27784?postid=71214#post71214","creationDate":"2023-01-16T07:38:12+0000","relativeCreationDate":"6 months ago"},"numberOfViews":37,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"71238"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

C

Cristina Roldan Apprentice

asked inMessaging Channels

Integrate multiple Facebook profiles on Freshchat

Hi everyone, anyone knows an add-on or app that can let us to integrate more than one Facebook profile? Thanks! :)

0 1

I

6 months ago

\u00a0<\/p>

Good to be here, as the title, I try not to display widget after initializing with the following setting:<\/p>

window.fcWidgetMessengerConfig = {
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 config: {
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 headerProperty: {
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 hideChatButton: true,
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 },
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 },
\u00a0 };<\/p><\/blockquote>

\u00a0<\/p>

It works fine, but later when I try to show the widget with \u2018window.fcWidget.show()\u2019, nothing happens,<\/p>

Is it possible to achieve this behavior?<\/p>

Thanks in advance.<\/p>

\u00a0<\/div><\/div>","url":"\/messaging-channels-11364\/how-can-i-hide-fcwidget-by-default-and-display-it-later-26448?postid=68221#post68221","creationDate":"2022-10-20T10:47:36+0000","relativeCreationDate":"9 months ago"},"isTopicUnread":true,"privateId":3552,"id":26448,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isAnswered","label":"beantwoord"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/how-can-i-hide-fcwidget-by-default-and-display-it-later-26448","title":"How can I hide fcWidget by default and display it later?","lastPost":{"id":69260,"author":{"id":39375,"url":"\/members\/aboooooooooo614-39375","name":"aboooooooooo614","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

\t

Had the same problem, not sure if it is supposed to be this way.

\tI achieved this by using\u00a0\u2018window.fcWidget.setConfig()\u2019. Then you can change the property \u2018hideChatButton<\/em>\u2019 to control the visibility, instead of show() and hide() functions<\/p>\t<\/div><\/content-quote>

It works!! Thank you so much :)<\/p>","url":"\/messaging-channels-11364\/how-can-i-hide-fcwidget-by-default-and-display-it-later-26448?postid=69260#post69260","creationDate":"2022-11-14T02:57:38+0000","relativeCreationDate":"8 months ago"},"lastReply":{"id":69260,"author":{"id":39375,"url":"\/members\/aboooooooooo614-39375","name":"aboooooooooo614","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

\t

Had the same problem, not sure if it is supposed to be this way.

\tI achieved this by using\u00a0\u2018window.fcWidget.setConfig()\u2019. Then you can change the property \u2018hideChatButton<\/em>\u2019 to control the visibility, instead of show() and hide() functions<\/p>\t<\/div><\/content-quote>

It works!! Thank you so much :)<\/p>","url":"\/messaging-channels-11364\/how-can-i-hide-fcwidget-by-default-and-display-it-later-26448?postid=69260#post69260","creationDate":"2022-11-14T02:57:38+0000","relativeCreationDate":"8 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":2,"numberOfLikes":1,"relevantPost":{"id":68221,"author":{"id":39375,"url":"\/members\/aboooooooooo614-39375","name":"aboooooooooo614","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Hi everyone:<\/p>

\u00a0<\/p>

Good to be here, as the title, I try not to display widget after initializing with the following setting:<\/p>

window.fcWidgetMessengerConfig = {
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 config: {
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 headerProperty: {
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 hideChatButton: true,
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 },
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 },
\u00a0 };<\/p><\/blockquote>

\u00a0<\/p>

It works fine, but later when I try to show the widget with \u2018window.fcWidget.show()\u2019, nothing happens,<\/p>

Is it possible to achieve this behavior?<\/p>

Thanks in advance.<\/p>

\u00a0<\/div><\/div>","url":"\/messaging-channels-11364\/how-can-i-hide-fcwidget-by-default-and-display-it-later-26448?postid=68221#post68221","creationDate":"2022-10-20T10:47:36+0000","relativeCreationDate":"9 months ago"},"numberOfViews":193,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"69260"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

A

aboooooooooo614 Apprentice

asked inMessaging Channels

How can I hide fcWidget by default and display it later?

Hi everyone: Good to be here, as the title, I try not to display widget after initializing with the following setting:window.fcWidgetMessengerConfig = { config: { headerProperty: { hideChatButton: true, }, }, }; It works fine, but later when I try to show the widget with ‘window.fcWidget.show()’, nothing happens,Is it possible to achieve this behavior?Thanks in advance.

1 2

A

8 months ago

Hi,
Our code was working until just this week and now we get 401 errors. We havent made any changes that should cause this so Im curious if it could be the latest Freshchat update or the FDK update. Also curious if anyone knows how to fix it.<\/p>

This is the function I\u2019ve narrowed down is having an issue. It will iterate through once hit the if statement call itself again and then fail on the 2nd .get request.<\/p>

<\/figure>

This is the log, I\u2019ve just hid some of the private information.<\/p>

<\/figure>

If anyone could help I\u2019d be very grateful.<\/p>","url":"\/messaging-channels-11364\/freshchat-transcript-25617?postid=66278#post66278","creationDate":"2022-09-02T16:48:43+0000","relativeCreationDate":"11 months ago"},"isTopicUnread":true,"privateId":3148,"id":25617,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/freshchat-transcript-25617","title":"Freshchat Transcript","lastPost":{"id":66278,"author":{"id":38312,"url":"\/members\/gavine-38312","name":"GavinE","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/46c7d8fa-3592-455f-8f68-0a6ef90e0d5e.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Hi,
Our code was working until just this week and now we get 401 errors. We havent made any changes that should cause this so Im curious if it could be the latest Freshchat update or the FDK update. Also curious if anyone knows how to fix it.<\/p>

This is the function I\u2019ve narrowed down is having an issue. It will iterate through once hit the if statement call itself again and then fail on the 2nd .get request.<\/p>

<\/figure>

This is the log, I\u2019ve just hid some of the private information.<\/p>

<\/figure>

If anyone could help I\u2019d be very grateful.<\/p>","url":"\/messaging-channels-11364\/freshchat-transcript-25617?postid=66278#post66278","creationDate":"2022-09-02T16:48:43+0000","relativeCreationDate":"11 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":66278,"author":{"id":38312,"url":"\/members\/gavine-38312","name":"GavinE","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/46c7d8fa-3592-455f-8f68-0a6ef90e0d5e.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Hi,
Our code was working until just this week and now we get 401 errors. We havent made any changes that should cause this so Im curious if it could be the latest Freshchat update or the FDK update. Also curious if anyone knows how to fix it.<\/p>

This is the function I\u2019ve narrowed down is having an issue. It will iterate through once hit the if statement call itself again and then fail on the 2nd .get request.<\/p>

<\/figure>

This is the log, I\u2019ve just hid some of the private information.<\/p>

<\/figure>

If anyone could help I\u2019d be very grateful.<\/p>","url":"\/messaging-channels-11364\/freshchat-transcript-25617?postid=66278#post66278","creationDate":"2022-09-02T16:48:43+0000","relativeCreationDate":"11 months ago"},"numberOfViews":60,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"66278"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

GavinE Apprentice

asked inMessaging Channels

Freshchat Transcript

Hi,Our code was working until just this week and now we get 401 errors. We havent made any changes that should cause this so Im curious if it could be the latest Freshchat update or the FDK update. Also curious if anyone knows how to fix it.This is the function I’ve narrowed down is having an issue. It will iterate through once hit the if statement call itself again and then fail on the 2nd .get request.This is the log, I’ve just hid some of the private information.If anyone could help I’d be very grateful.

0 0

11 months ago

My support is 100% on WhatsApp, but I saw that it can take \u201cweeks\u201d to add a WhatsApp number into the system.<\/p>

Does anybody knows how long does it can take to add a number from Brazil?<\/p>

\u00a0<\/p>

Thanks<\/p>","url":"\/messaging-channels-11364\/how-long-does-it-take-to-add-a-whatsapp-number-25473?postid=65894#post65894","creationDate":"2022-08-24T18:33:53+0000","relativeCreationDate":"11 months ago"},"isTopicUnread":true,"privateId":3099,"id":25473,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/how-long-does-it-take-to-add-a-whatsapp-number-25473","title":"How long does it take to add a WhatsApp number?","lastPost":{"id":66057,"author":{"id":34208,"url":"\/members\/pooja-bernice-34208","name":"Pooja Bernice","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/48916d02-f7e8-4d21-89b8-6eb9869159a0.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":5},"content":"

Hi @frcol<\/user-mention>,<\/p>

Welcome to the Freshworks Community!<\/p>

I understand your concern here, we have a Whatsapp team who can assist you with this request, can you please DM me your email address and Fresh desk Account URL for us to create a request for you.<\/p>

Cheers!<\/p>","url":"\/messaging-channels-11364\/how-long-does-it-take-to-add-a-whatsapp-number-25473?postid=66057#post66057","creationDate":"2022-08-30T00:31:08+0000","relativeCreationDate":"11 months ago"},"lastReply":{"id":66057,"author":{"id":34208,"url":"\/members\/pooja-bernice-34208","name":"Pooja Bernice","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/48916d02-f7e8-4d21-89b8-6eb9869159a0.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":5},"content":"

Hi @frcol<\/user-mention>,<\/p>

Welcome to the Freshworks Community!<\/p>

I understand your concern here, we have a Whatsapp team who can assist you with this request, can you please DM me your email address and Fresh desk Account URL for us to create a request for you.<\/p>

Cheers!<\/p>","url":"\/messaging-channels-11364\/how-long-does-it-take-to-add-a-whatsapp-number-25473?postid=66057#post66057","creationDate":"2022-08-30T00:31:08+0000","relativeCreationDate":"11 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":65894,"author":{"id":38171,"url":"\/members\/frcol-38171","name":"frcol","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/a80d4e75-8256-4a20-b69c-4ed3f1014be2.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

My support is 100% on WhatsApp, but I saw that it can take \u201cweeks\u201d to add a WhatsApp number into the system.<\/p>

Does anybody knows how long does it can take to add a number from Brazil?<\/p>

\u00a0<\/p>

Thanks<\/p>","url":"\/messaging-channels-11364\/how-long-does-it-take-to-add-a-whatsapp-number-25473?postid=65894#post65894","creationDate":"2022-08-24T18:33:53+0000","relativeCreationDate":"11 months ago"},"numberOfViews":32,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"66057"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

frcol Apprentice

asked inMessaging Channels

How long does it take to add a WhatsApp number?

My support is 100% on WhatsApp, but I saw that it can take “weeks” to add a WhatsApp number into the system.Does anybody knows how long does it can take to add a number from Brazil? Thanks

0 1

11 months ago

Hi,<\/p>

We have the \u2018direction\u2019 set to \u2018ltr\u2019 so the chat widget displays in bottom left. The iframe is set to width 100%. However, the iframe blocks clicks to any content under it which causes issues. How do we resolve this please?<\/p>","url":"\/messaging-channels-11364\/widget-blocks-clicks-25433?postid=65775#post65775","creationDate":"2022-08-22T13:50:59+0000","relativeCreationDate":"11 months ago"},"isTopicUnread":true,"privateId":3074,"id":25433,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/widget-blocks-clicks-25433","title":"Widget blocks clicks","lastPost":{"id":65775,"author":{"id":38129,"url":"\/members\/scottgroovez-38129","name":"scottgroovez","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/cdf21e80-7663-4f88-90a7-d7395ab38c38.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Hi,<\/p>

We have the \u2018direction\u2019 set to \u2018ltr\u2019 so the chat widget displays in bottom left. The iframe is set to width 100%. However, the iframe blocks clicks to any content under it which causes issues. How do we resolve this please?<\/p>","url":"\/messaging-channels-11364\/widget-blocks-clicks-25433?postid=65775#post65775","creationDate":"2022-08-22T13:50:59+0000","relativeCreationDate":"11 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":65775,"author":{"id":38129,"url":"\/members\/scottgroovez-38129","name":"scottgroovez","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/cdf21e80-7663-4f88-90a7-d7395ab38c38.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Hi,<\/p>

We have the \u2018direction\u2019 set to \u2018ltr\u2019 so the chat widget displays in bottom left. The iframe is set to width 100%. However, the iframe blocks clicks to any content under it which causes issues. How do we resolve this please?<\/p>","url":"\/messaging-channels-11364\/widget-blocks-clicks-25433?postid=65775#post65775","creationDate":"2022-08-22T13:50:59+0000","relativeCreationDate":"11 months ago"},"numberOfViews":12,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"65775"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

scottgroovez Apprentice

asked inMessaging Channels

Widget blocks clicks

Hi,We have the ‘direction’ set to ‘ltr’ so the chat widget displays in bottom left. The iframe is set to width 100%. However, the iframe blocks clicks to any content under it which causes issues. How do we resolve this please?

0 0

11 months ago

Hello - I would like to be able to do the following:<\/p>

1. When a conversation is assigned to a specific group in Freshchat.<\/li>\t
2. It should trigger a message to be sent to a Space in Google Chat with a link to that conversation from Freshchat.<\/li><\/ol>

   Would appreciate hearing how this might be possible.\u00a0 Thanks!<\/p>

   Justin<\/p>","url":"\/messaging-channels-11364\/send-a-message-to-google-chat-25249?postid=65331#post65331","creationDate":"2022-08-08T02:51:21+0000","relativeCreationDate":"11 months ago"},"isTopicUnread":true,"privateId":2968,"id":25249,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/send-a-message-to-google-chat-25249","title":"Send a message to Google Chat","lastPost":{"id":65331,"author":{"id":33953,"url":"\/members\/justinl-33953","name":"JustinL","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/71ef98c2-7fd5-4102-b3e0-63665d6713a0.png","userTitle":"Contributor","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","name":"Contributor"},"userLevel":0},"content":"

   Hello - I would like to be able to do the following:<\/p>

   1. When a conversation is assigned to a specific group in Freshchat.<\/li>\t
   2. It should trigger a message to be sent to a Space in Google Chat with a link to that conversation from Freshchat.<\/li><\/ol>

      Would appreciate hearing how this might be possible.\u00a0 Thanks!<\/p>

      Justin<\/p>","url":"\/messaging-channels-11364\/send-a-message-to-google-chat-25249?postid=65331#post65331","creationDate":"2022-08-08T02:51:21+0000","relativeCreationDate":"11 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":65331,"author":{"id":33953,"url":"\/members\/justinl-33953","name":"JustinL","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/71ef98c2-7fd5-4102-b3e0-63665d6713a0.png","userTitle":"Contributor","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","name":"Contributor"},"userLevel":0},"content":"

      Hello - I would like to be able to do the following:<\/p>

      1. When a conversation is assigned to a specific group in Freshchat.<\/li>\t
      2. It should trigger a message to be sent to a Space in Google Chat with a link to that conversation from Freshchat.<\/li><\/ol>

         Would appreciate hearing how this might be possible.\u00a0 Thanks!<\/p>

         Justin<\/p>","url":"\/messaging-channels-11364\/send-a-message-to-google-chat-25249?postid=65331#post65331","creationDate":"2022-08-08T02:51:21+0000","relativeCreationDate":"11 months ago"},"numberOfViews":18,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"65331"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

         

         

         JustinL Contributor

         asked inMessaging Channels

         Send a message to Google Chat

         Hello - I would like to be able to do the following:When a conversation is assigned to a specific group in Freshchat. It should trigger a message to be sent to a Space in Google Chat with a link to that conversation from Freshchat.Would appreciate hearing how this might be possible. Thanks!Justin

         0 0

         

         

         11 months ago

If we populate the\u00a0Fresh Messaging FAQs can these articles be made available as a searchable webpage in my site (separate to chat icon -- which people may prefer not to explore until they have a specific desire for chat)?

Additionally, this would also allow us to reference these articles in emails.<\/p>","url":"\/messaging-channels-11364\/can-the-messaging-faqs-and-categories-be-served-as-a-searchable-webpage-in-my-site-22146?postid=55878#post55878","creationDate":"2021-09-08T21:42:02+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":1511,"id":22146,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/can-the-messaging-faqs-and-categories-be-served-as-a-searchable-webpage-in-my-site-22146","title":"Can the Messaging FAQs and categories be served as a searchable webpage in my site?","lastPost":{"id":55878,"author":{"id":32820,"url":"\/members\/stuartreynolds-32820","name":"stuartreynolds","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

If we populate the\u00a0Fresh Messaging FAQs can these articles be made available as a searchable webpage in my site (separate to chat icon -- which people may prefer not to explore until they have a specific desire for chat)?

Additionally, this would also allow us to reference these articles in emails.<\/p>","url":"\/messaging-channels-11364\/can-the-messaging-faqs-and-categories-be-served-as-a-searchable-webpage-in-my-site-22146?postid=55878#post55878","creationDate":"2021-09-08T21:42:02+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":55878,"author":{"id":32820,"url":"\/members\/stuartreynolds-32820","name":"stuartreynolds","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

If we populate the\u00a0Fresh Messaging FAQs can these articles be made available as a searchable webpage in my site (separate to chat icon -- which people may prefer not to explore until they have a specific desire for chat)?

Additionally, this would also allow us to reference these articles in emails.<\/p>","url":"\/messaging-channels-11364\/can-the-messaging-faqs-and-categories-be-served-as-a-searchable-webpage-in-my-site-22146?postid=55878#post55878","creationDate":"2021-09-08T21:42:02+0000","relativeCreationDate":"1 year ago"},"numberOfViews":26,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"55878"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

S

stuartreynolds Apprentice

asked inMessaging Channels

Can the Messaging FAQs and categories be served as a searchable webpage in my site?

如果我们填充新鲜消息faq这些articles be made available as a searchable webpage in my site (separate to chat icon -- which people may prefer not to explore until they have a specific desire for chat)?Additionally, this would also allow us to reference these articles in emails.

0 0

S

1 year ago

Is there a way to customize FreshChat icons on the website when the chat is online\/offline? This gives a clear visual cue to the customers on Chat available or not.<\/p>","url":"\/messaging-channels-11364\/customize-chat-icon-when-online-offline-22070?postid=55676#post55676","creationDate":"2021-08-31T07:36:19+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":1488,"id":22070,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/customize-chat-icon-when-online-offline-22070","title":"Customize Chat icon when online \/ offline","lastPost":{"id":55676,"author":{"id":32719,"url":"\/members\/auctioneera-32719","name":"Auctioneera","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Is there a way to customize FreshChat icons on the website when the chat is online\/offline? This gives a clear visual cue to the customers on Chat available or not.<\/p>","url":"\/messaging-channels-11364\/customize-chat-icon-when-online-offline-22070?postid=55676#post55676","creationDate":"2021-08-31T07:36:19+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":55676,"author":{"id":32719,"url":"\/members\/auctioneera-32719","name":"Auctioneera","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Is there a way to customize FreshChat icons on the website when the chat is online\/offline? This gives a clear visual cue to the customers on Chat available or not.<\/p>","url":"\/messaging-channels-11364\/customize-chat-icon-when-online-offline-22070?postid=55676#post55676","creationDate":"2021-08-31T07:36:19+0000","relativeCreationDate":"1 year ago"},"numberOfViews":131,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"55676"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

A

Auctioneera Apprentice

asked inMessaging Channels

Customize Chat icon when online / offline

Is there a way to customize FreshChat icons on the website when the chat is online/offline? This gives a clear visual cue to the customers on Chat available or not.

0 0

A

1 year ago

https:\/\/support.freshchat.com\/support\/solutions\/articles\/233349-setting-up-a-pre-chat-form-on-freshchat<\/a><\/p>

\u00a0<\/p>

I don't want to keep\u00a0both email and phone number as required. I want to keep either or validation here.<\/p>

Please help us to get solved<\/p>","url":"\/messaging-channels-11364\/want-to-have-either-or-validation-for-prechat-form-before-to-enter-chat-21622?postid=54619#post54619","creationDate":"2021-07-17T09:20:15+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":1283,"id":21622,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/want-to-have-either-or-validation-for-prechat-form-before-to-enter-chat-21622","title":"Want to have either or validation for prechat form before to enter chat","lastPost":{"id":54619,"author":{"id":30419,"url":"\/members\/sivaranjani-shiv-30419","name":"Sivaranjani.shiv","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/378e8434-bf6d-4083-8eda-1d134a6dbbb3.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

https:\/\/support.freshchat.com\/support\/solutions\/articles\/233349-setting-up-a-pre-chat-form-on-freshchat<\/a><\/p>

\u00a0<\/p>

I don't want to keep\u00a0both email and phone number as required. I want to keep either or validation here.<\/p>

Please help us to get solved<\/p>","url":"\/messaging-channels-11364\/want-to-have-either-or-validation-for-prechat-form-before-to-enter-chat-21622?postid=54619#post54619","creationDate":"2021-07-17T09:20:15+0000","relativeCreationDate":"2 years ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":54619,"author":{"id":30419,"url":"\/members\/sivaranjani-shiv-30419","name":"Sivaranjani.shiv","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/378e8434-bf6d-4083-8eda-1d134a6dbbb3.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

https:\/\/support.freshchat.com\/support\/solutions\/articles\/233349-setting-up-a-pre-chat-form-on-freshchat<\/a><\/p>

\u00a0<\/p>

I don't want to keep\u00a0both email and phone number as required. I want to keep either or validation here.<\/p>

Please help us to get solved<\/p>","url":"\/messaging-channels-11364\/want-to-have-either-or-validation-for-prechat-form-before-to-enter-chat-21622?postid=54619#post54619","creationDate":"2021-07-17T09:20:15+0000","relativeCreationDate":"2 years ago"},"numberOfViews":256,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"54619"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

Sivaranjani.shiv Apprentice

asked inMessaging Channels

Want to have either or validation for prechat form before to enter chat

https://support.freshchat.com/support/solutions/articles/233349-setting-up-a-pre-chat-form-on-freshchat I don't want to keep both email and phone number as required. I want to keep either or validation here.Please help us to get solved

0 0

2 years ago

Good Afternoon,\u00a0<\/p>

Maybe I am missing something but does Freshchat support MMS or SMS messaging?\u00a0 If it does not what are you using to do so?<\/p>

\u00a0<\/p>

Thanks<\/p>

\u00a0<\/p>","url":"\/messaging-channels-11364\/mms-sms-messaging-21377?postid=53948#post53948","creationDate":"2021-06-11T17:09:23+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":1153,"id":21377,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/mms-sms-messaging-21377","title":"MMS & SMS Messaging","lastPost":{"id":53948,"author":{"id":18893,"url":"\/members\/rob-18893-18893","name":"rob_18893","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Good Afternoon,\u00a0<\/p>

Maybe I am missing something but does Freshchat support MMS or SMS messaging?\u00a0 If it does not what are you using to do so?<\/p>

\u00a0<\/p>

Thanks<\/p>

\u00a0<\/p>","url":"\/messaging-channels-11364\/mms-sms-messaging-21377?postid=53948#post53948","creationDate":"2021-06-11T17:09:23+0000","relativeCreationDate":"2 years ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":53948,"author":{"id":18893,"url":"\/members\/rob-18893-18893","name":"rob_18893","avatar":"","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

Good Afternoon,\u00a0<\/p>

Maybe I am missing something but does Freshchat support MMS or SMS messaging?\u00a0 If it does not what are you using to do so?<\/p>

\u00a0<\/p>

Thanks<\/p>

\u00a0<\/p>","url":"\/messaging-channels-11364\/mms-sms-messaging-21377?postid=53948#post53948","creationDate":"2021-06-11T17:09:23+0000","relativeCreationDate":"2 years ago"},"numberOfViews":65,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"53948"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

R

rob_18893 Apprentice

asked inMessaging Channels

MMS & SMS Messaging

Good Afternoon, Maybe I am missing something but does Freshchat support MMS or SMS messaging? If it does not what are you using to do so? Thanks

0 0

R

2 years ago

This doesn\u2019t work:\u00a0https:\/\/support.freshchat.com\/support\/solutions\/articles\/238297-how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-<\/a><\/p>

I get the following console error:\u00a0Uncaught TypeError: Cannot read property 'init' of undefined<\/p>","url":"\/messaging-channels-11364\/how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-21037?postid=53080#post53080","creationDate":"2021-04-13T04:43:30+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":946,"id":21037,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-21037","title":"How do I hide the freshchat widget on certain pages of my website?","lastPost":{"id":53080,"author":{"id":30881,"url":"\/members\/lfirth-30881","name":"lfirth","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/89330e2f-6104-435b-92e4-3d238c25f67e.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

This doesn\u2019t work:\u00a0https:\/\/support.freshchat.com\/support\/solutions\/articles\/238297-how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-<\/a><\/p>

I get the following console error:\u00a0Uncaught TypeError: Cannot read property 'init' of undefined<\/p>","url":"\/messaging-channels-11364\/how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-21037?postid=53080#post53080","creationDate":"2021-04-13T04:43:30+0000","relativeCreationDate":"2 years ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":1,"relevantPost":{"id":53080,"author":{"id":30881,"url":"\/members\/lfirth-30881","name":"lfirth","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/89330e2f-6104-435b-92e4-3d238c25f67e.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"

This doesn\u2019t work:\u00a0https:\/\/support.freshchat.com\/support\/solutions\/articles\/238297-how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-<\/a><\/p>

I get the following console error:\u00a0Uncaught TypeError: Cannot read property 'init' of undefined<\/p>","url":"\/messaging-channels-11364\/how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-21037?postid=53080#post53080","creationDate":"2021-04-13T04:43:30+0000","relativeCreationDate":"2 years ago"},"numberOfViews":972,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"53080"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

lfirth Apprentice

asked inMessaging Channels

How do I hide the freshchat widget on certain pages of my website?

This doesn’t work: https://support.freshchat.com/support/solutions/articles/238297-how-do-i-hide-the-freshchat-widget-on-certain-pages-of-my-website-I get the following console error: Uncaught TypeError: Cannot read property 'init' of undefined

1 0

2 years ago

The number of people opening an eCommerce store has seen an unprecedented growth because of Covid. If you're one of the businesses having an online business, then connecting with your customers on their messaging apps is one of the ways you can get yourself a customer for life.<\/p>

<\/p>

WhatsApp can be used in practically all the 3 stages of an eCommerce customer's journey

Find out how WhatsApp can be used to help you build customers for life<\/strong><\/a><\/p>

<\/p>

<\/strong><\/p>

<\/p>","url":"\/messaging-channels-11364\/building-your-online-store-on-whatsapp-with-the-help-of-freshchat-19638?postid=50324#post50324","creationDate":"2020-09-04T04:23:40+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":17342,"id":19638,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":11364,"isIdeation":false,"url":"\/messaging-channels-11364","title":"Messaging Channels","description":"Using Freshchat"},"url":"\/messaging-channels-11364\/building-your-online-store-on-whatsapp-with-the-help-of-freshchat-19638","title":"Building your online store on WhatsApp with the help of Freshchat","lastPost":{"id":50324,"author":{"id":47,"url":"\/members\/vishnu-prassad-47","name":"Vishnu Prassad","avatar":"","userTitle":"Contributor","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","name":"Contributor"},"userLevel":0},"content":"

The number of people opening an eCommerce store has seen an unprecedented growth because of Covid. If you're one of the businesses having an online business, then connecting with your customers on their messaging apps is one of the ways you can get yourself a customer for life.<\/p>

<\/p>

WhatsApp can be used in practically all the 3 stages of an eCommerce customer's journey

Find out how WhatsApp can be used to help you build customers for life<\/strong><\/a><\/p>

<\/p>

<\/strong><\/p>

<\/p>","url":"\/messaging-channels-11364\/building-your-online-store-on-whatsapp-with-the-help-of-freshchat-19638?postid=50324#post50324","creationDate":"2020-09-04T04:23:40+0000","relativeCreationDate":"2 years ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":50324,"author":{"id":47,"url":"\/members\/vishnu-prassad-47","name":"Vishnu Prassad","avatar":"","userTitle":"Contributor","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","name":"Contributor"},"userLevel":0},"content":"

The number of people opening an eCommerce store has seen an unprecedented growth because of Covid. If you're one of the businesses having an online business, then connecting with your customers on their messaging apps is one of the ways you can get yourself a customer for life.<\/p>

<\/p>

WhatsApp can be used in practically all the 3 stages of an eCommerce customer's journey

Find out how WhatsApp can be used to help you build customers for life<\/strong><\/a><\/p>

<\/p>

<\/strong><\/p>

<\/p>","url":"\/messaging-channels-11364\/building-your-online-store-on-whatsapp-with-the-help-of-freshchat-19638?postid=50324#post50324","creationDate":"2020-09-04T04:23:40+0000","relativeCreationDate":"2 years ago"},"numberOfViews":26,"contentType":"discussion","publicLabel":"","category":{"url":"\/using-freshchat-11321","categoryId":11321,"title":"Using Freshchat","metaRobots":"index, follow","type":0},"lastPostId":"50324"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"ec0bbd5db43e409b87cac1f1a65b371ca877c5ca","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

V

Vishnu Prassad Contributor

posted inMessaging Channels

Building your online store on WhatsApp with the help of Freshchat

The number of people opening an eCommerce store has seen an unprecedented growth because of Covid. If you're one of the businesses having an online business, then connecting with your customers on their messaging apps is one of the ways you can get yourself a customer for life.WhatsApp can be used in practically all the 3 stages of an eCommerce customer's journeyFind out how WhatsApp can be used to help you build customers for life

0 0

V

2 years ago

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