Discover the game-changing impact of Generative AI<\/strong> on customer service in this power-packed webinar.<\/p> Here\u2019s what you need to know about the session -<\/p> Agenda -<\/strong><\/u><\/p> Generative AI\u2019s impact on customer service and support<\/p> Quick demo on leveraging AI for enhanced customer service functions<\/p> Q&A session<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> \u00a0<\/p> What areas we will delve into -<\/u><\/strong><\/p> Understand how Generative AI is transforming customer service<\/p> Discover how AI enhances self-service and delivers quick resolutions, freeing up agent time<\/p> Explore Freshworks' newly launched Freddy AI, powered by Generative AI, for automating repetitive tasks and maximising productivity<\/p> \u00a0 Learn how Freddy AI enables proactive issue identification and timely decision-making for business\u00a0growth<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> \u00a0<\/p> Date - Aug 8, 2023<\/strong><\/p> Time - 9:00 AM PST | 9:30 PM IST<\/strong><\/p> \u00a0RSVP NOW !!<\/strong><\/a><\/p>","author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":3},"type":"Webinar","url":"https:\/\/community.freshworks.com\/events\/unleash-ai-cx-gets-more-personalized-predictive-and-optimized-227","image":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/125f6bf9-d0ed-43bb-be49-e160f57f0c14_thumb.jpg","location":"","startsAt":1691510400,"endsAt":1691514000,"contentType":"event","attendees":[],"attendeeCount":0,"isLoggedInUserAttendee":false,"createdAt":"1690397491"},"config":{"selectedTopic":{"id":227,"title":"Unleash AI: CX gets more Personalized, Predictive, and Optimized","content":" Hello Everyone!<\/strong><\/p> Discover the game-changing impact of Generative AI<\/strong> on customer service in this power-packed webinar.<\/p> Here\u2019s what you need to know about the session -<\/p> Agenda -<\/strong><\/u><\/p> Generative AI\u2019s impact on customer service and support<\/p> Quick demo on leveraging AI for enhanced customer service functions<\/p> Q&A session<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> \u00a0<\/p> What areas we will delve into -<\/u><\/strong><\/p> Understand how Generative AI is transforming customer service<\/p> Discover how AI enhances self-service and delivers quick resolutions, freeing up agent time<\/p> Explore Freshworks' newly launched Freddy AI, powered by Generative AI, for automating repetitive tasks and maximising productivity<\/p> \u00a0 Learn how Freddy AI enables proactive issue identification and timely decision-making for business\u00a0growth<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> \u00a0<\/p> AI & Bots Is there any CSS code that we can use to change the background color of the chatbot UI?<\/p> \u00a0<\/p> <\/p> Level up your communication with Freddy AI with ChatGPT using the following capabilities:<\/span><\/p> Modify the tone<\/strong> - Generate various subject lines and preheader options to convey your message using a casual, punchy, humorous, or urgent tone.\u00a0<\/span><\/p>\t<\/li>\t Personalize<\/strong> - Get personalized subject line\/preheader options.<\/span><\/p>\t<\/li>\t Add Emojis<\/strong> - Include relevant emojis to enhance your subject line\/preheader text<\/span><\/p>\t<\/li>\t Other useful prompts<\/strong> - Make it look like a question, give a word limit, or prompt GPT for options that can evoke emotions (evoke FOMO, evoke urgency, etc)<\/span><\/p>\t<\/li><\/ul> Read more about Freddy AI with ChatGPT\u2019s capabilities in <\/span>this solution article<\/u><\/span><\/a>.<\/p> This feature is currently in beta version and is available for select accounts on Freshmarketer. <\/span>Sign up for the beta program here.<\/u><\/span><\/a>\u00a0<\/span><\/span><\/p> Check out this <\/span>interesting blog<\/u><\/span><\/a> by our Chief Product Officer talking about the story behind bringing GPT to Freddy AI.<\/span><\/p> \u00a0<\/p>","url":"\/ai-bots-11376\/introducing-the-next-generation-of-freddy-ai-with-chatgpt-on-freshmarketer-29778?postid=75329#post75329","creationDate":"2023-03-22T15:31:28+0000","relativeCreationDate":"4 months ago"},"isTopicUnread":true,"privateId":18601,"id":29778,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":11376,"isIdeation":false,"url":"\/ai-bots-11376","title":"AI & Bots","description":"AI & Bots"},"url":"\/ai-bots-11376\/introducing-the-next-generation-of-freddy-ai-with-chatgpt-on-freshmarketer-29778","title":"Introducing the next generation of Freddy AI with ChatGPT on Freshmarketer","lastPost":{"id":75361,"author":{"id":31446,"url":"\/members\/aaronparker-31446","name":"AaronParker","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/62d53dc6-2362-437c-a0ea-662ace212087.png","userTitle":"Skilled Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","name":"Skilled Expert"},"userLevel":2},"content":" Do feel free to ignore this - I\u2019ve seen about the possibility of being on the beta for FreshChat and have registered my interest. Thanks.<\/p>","url":"\/ai-bots-11376\/introducing-the-next-generation-of-freddy-ai-with-chatgpt-on-freshmarketer-29778?postid=75361#post75361","creationDate":"2023-03-22T16:44:00+0000","relativeCreationDate":"4 months ago"},"lastReply":{"id":75361,"author":{"id":31446,"url":"\/members\/aaronparker-31446","name":"AaronParker","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/62d53dc6-2362-437c-a0ea-662ace212087.png","userTitle":"Skilled Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","name":"Skilled Expert"},"userLevel":2},"content":" Do feel free to ignore this - I\u2019ve seen about the possibility of being on the beta for FreshChat and have registered my interest. Thanks.<\/p>","url":"\/ai-bots-11376\/introducing-the-next-generation-of-freddy-ai-with-chatgpt-on-freshmarketer-29778?postid=75361#post75361","creationDate":"2023-03-22T16:44:00+0000","relativeCreationDate":"4 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":2,"numberOfLikes":0,"relevantPost":{"id":75329,"author":{"id":40156,"url":"\/members\/pratyusha-prattipati-40156","name":"Pratyusha Prattipati","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/f9aed292-c92f-4816-8c35-cf277ebaf7e2.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":0},"content":" It\u2019s time to leverage AI to create captivating email marketing campaigns. Freddy AI with ChatGPT helps you craft interesting subject lines and pre-header text that convey your message in different styles and tones.\u00a0<\/span><\/p> <\/p> Level up your communication with Freddy AI with ChatGPT using the following capabilities:<\/span><\/p> Modify the tone<\/strong> - Generate various subject lines and preheader options to convey your message using a casual, punchy, humorous, or urgent tone.\u00a0<\/span><\/p>\t<\/li>\t Personalize<\/strong> - Get personalized subject line\/preheader options.<\/span><\/p>\t<\/li>\t Add Emojis<\/strong> - Include relevant emojis to enhance your subject line\/preheader text<\/span><\/p>\t<\/li>\t Other useful prompts<\/strong> - Make it look like a question, give a word limit, or prompt GPT for options that can evoke emotions (evoke FOMO, evoke urgency, etc)<\/span><\/p>\t<\/li><\/ul> Read more about Freddy AI with ChatGPT\u2019s capabilities in <\/span>this solution article<\/u><\/span><\/a>.<\/p> This feature is currently in beta version and is available for select accounts on Freshmarketer. <\/span>Sign up for the beta program here.<\/u><\/span><\/a>\u00a0<\/span><\/span><\/p> Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes. Sorry, our virus scanner detected that this file isn't safe to download.
AI & Bots
2 Topics
Badge winners
Show all badges
Join the Community
Sign in to the Community
Social Login
Login for Freshworks Employees
Login with LinkedIn
Scanning file for viruses.
This file cannot be downloaded
Functional","cookiepolicy.modal.level2":"Normal
Functional + analytics","cookiepolicy.modal.level3":"Complete
Functional + analytics + social media + embedded videos"}}}">