How do I....? | Freshworks Community

Hello Everyone!<\/strong><\/p>
Discover the game-changing impact of Generative AI<\/strong> on customer service in this power-packed webinar.<\/p>
Here\u2019s what you need to know about the session -<\/p>
Agenda -<\/strong><\/u><\/p>
$\"\ud83d\udccc\"$ Generative AI\u2019s impact on customer service and support<\/p>
$\"\ud83d\udccc\"$ Quick demo on leveraging AI for enhanced customer service functions<\/p>
$\"\ud83d\udccc\"$ Q&A session<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
\u00a0<\/p>
What areas we will delve into -<\/u><\/strong><\/p>
$\"\ud83d\udccc\"$ Understand how Generative AI is transforming customer service<\/p>
$\"\ud83d\udccc\"$ Discover how AI enhances self-service and delivers quick resolutions, freeing up agent time<\/p>
$\"\ud83d\udccc\"$ Explore Freshworks' newly launched Freddy AI, powered by Generative AI, for automating repetitive tasks and maximising productivity<\/p>
$\"\ud83d\udccc\"$ \u00a0 Learn how Freddy AI enables proactive issue identification and timely decision-making for business\u00a0growth<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
\u00a0<\/p>
Date - Aug 8, 2023<\/strong><\/p>
Time - 9:00 AM PST | 9:30 PM IST<\/strong><\/p>
$\"\ud83d\udc49\ud83c\udffd\"$ \u00a0RSVP NOW !!<\/strong><\/a><\/p>","author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":3},"type":"Webinar","url":"https:\/\/community.freshworks.com\/events\/unleash-ai-cx-gets-more-personalized-predictive-and-optimized-227","image":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/125f6bf9-d0ed-43bb-be49-e160f57f0c14_thumb.jpg","location":"","startsAt":1691510400,"endsAt":1691514000,"contentType":"event","attendees":[],"attendeeCount":0,"isLoggedInUserAttendee":false,"createdAt":"1690397491"},"config":{"selectedTopic":{"id":227,"title":"Unleash AI: CX gets more Personalized, Predictive, and Optimized","content":"
Hello Everyone!<\/strong><\/p>
Discover the game-changing impact of Generative AI<\/strong> on customer service in this power-packed webinar.<\/p>
Here\u2019s what you need to know about the session -<\/p>
Agenda -<\/strong><\/u><\/p>
$\"\ud83d\udccc\"$ Generative AI\u2019s impact on customer service and support<\/p>
$\"\ud83d\udccc\"$ Quick demo on leveraging AI for enhanced customer service functions<\/p>
$\"\ud83d\udccc\"$ Q&A session<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
\u00a0<\/p>
What areas we will delve into -<\/u><\/strong><\/p>
$\"\ud83d\udccc\"$ Understand how Generative AI is transforming customer service<\/p>
$\"\ud83d\udccc\"$ Discover how AI enhances self-service and delivers quick resolutions, freeing up agent time<\/p>
$\"\ud83d\udccc\"$ Explore Freshworks' newly launched Freddy AI, powered by Generative AI, for automating repetitive tasks and maximising productivity<\/p>
$\"\ud83d\udccc\"$ \u00a0 Learn how Freddy AI enables proactive issue identification and timely decision-making for business\u00a0growth<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
\u00a0<\/p>
Date - Aug 8, 2023<\/strong><\/p>
Time - 9:00 AM PST | 9:30 PM IST<\/strong><\/p>
$\"\ud83d\udc49\ud83c\udffd\"$ \u00a0RSVP NOW !!<\/strong><\/a><\/p>","author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":3},"type":"Webinar","url":"https:\/\/community.freshworks.com\/events\/unleash-ai-cx-gets-more-personalized-predictive-and-optimized-227","image":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/125f6bf9-d0ed-43bb-be49-e160f57f0c14_thumb.jpg","location":"","startsAt":1691510400,"endsAt":1691514000,"contentType":"event","attendees":[],"attendeeCount":0,"isLoggedInUserAttendee":false,"createdAt":"1690397491"}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">

Unleash AI: CX gets more Personalized, Predictive, and Optimized
(Tue, 8 Aug, 16:00)

Community

Unified CRM

How do I....?

How do I....?

Unified CRM

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We are getting started with Freshworks and looking to use the software to improve the performance of our organization. We are running a blog that helps people to buy best tall tents<\/a>\u00a0for adventures. Now the issue is my team is not able to properly keep the visitor's record. I just needed to know will Fresh work software resolve my problem by tracking my visitors?

Looking forward to you.<\/p>
\u00a0<\/p>
Thank you<\/p>","url":"\/how-do-i-11338\/need-a-quick-help-21355?postid=53894#post53894","creationDate":"2021-06-07T19:47:02+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":1144,"id":21355,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isAnswered","label":"beantwoord"}],"forum":{"id":11338,"isIdeation":false,"url":"\/how-do-i-11338","title":"How do I....?","description":"Unified CRM"},"url":"\/how-do-i-11338\/need-a-quick-help-21355","title":"Need a Quick help","lastPost":{"id":53898,"author":{"id":30181,"url":"\/members\/keer-30181","name":"Keer","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e475b2a5-4859-4452-bf11-b489bf4eb25c.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":5},"content":"
Hello\u00a0@SaraClay<\/user-mention>, we are glad to have you here as a part of Freshworks community. You can opt for Freshworks CRM tool using which you can track you visitors, their journey and preferances to give them personalized experience.\u00a0\u00a0<\/p>
Kindly sign up using this link\u00a0 \/\/m.teammarx.com\/crm\/features\/event-tracking\/<\/a>\u00a0and find all steps on how to set the tracking code here<\/a>.\u00a0<\/p>
If you have any further queries, please\u00a0 get in touch <\/a>with our CRM team and they\u2019d be glad to help you further. Have a good day!<\/p>","url":"\/how-do-i-11338\/need-a-quick-help-21355?postid=53898#post53898","creationDate":"2021-06-08T08:49:19+0000","relativeCreationDate":"2 years ago"},"lastReply":{"id":53898,"author":{"id":30181,"url":"\/members\/keer-30181","name":"Keer","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e475b2a5-4859-4452-bf11-b489bf4eb25c.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":5},"content":"
Hello\u00a0@SaraClay<\/user-mention>, we are glad to have you here as a part of Freshworks community. You can opt for Freshworks CRM tool using which you can track you visitors, their journey and preferances to give them personalized experience.\u00a0\u00a0<\/p>
Kindly sign up using this link\u00a0 \/\/m.teammarx.com\/crm\/features\/event-tracking\/<\/a>\u00a0and find all steps on how to set the tracking code here<\/a>.\u00a0<\/p>
If you have any further queries, please\u00a0 get in touch <\/a>with our CRM team and they\u2019d be glad to help you further. Have a good day!<\/p>","url":"\/how-do-i-11338\/need-a-quick-help-21355?postid=53898#post53898","creationDate":"2021-06-08T08:49:19+0000","relativeCreationDate":"2 years ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":53894,"author":{"id":31384,"url":"\/members\/saraclay-31384","name":"SaraClay","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/a241a404-7be9-4631-9963-9cd18b6def46.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"
We are getting started with Freshworks and looking to use the software to improve the performance of our organization. We are running a blog that helps people to buy best tall tents<\/a>\u00a0for adventures. Now the issue is my team is not able to properly keep the visitor's record. I just needed to know will Fresh work software resolve my problem by tracking my visitors?

Looking forward to you.<\/p>
\u00a0<\/p>
Thank you<\/p>","url":"\/how-do-i-11338\/need-a-quick-help-21355?postid=53894#post53894","creationDate":"2021-06-07T19:47:02+0000","relativeCreationDate":"2 years ago"},"numberOfViews":20,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/unified-crm-11330","categoryId":11330,"title":"Unified CRM","metaRobots":"index, follow","type":0},"lastPostId":"53898"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"21850140520e814d4a02c7d2dc116c7707b23e57","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">

SaraClay Apprentice
asked inHow do I....?

Need a Quick help

We are getting started with Freshworks and looking to use the software to improve the performance of our organization. We are running a blog that helps people to buy best tall tents for adventures. Now the issue is my team is not able to properly keep the visitor's record. I just needed to know will Fresh work software resolve my problem by tracking my visitors?Looking forward to you. Thank you

1

2 years ago

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