\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":1,"views":96,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":"
Hello Freshworks Community,\u00a0<\/span><\/p>\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","url":"\/announcements-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305?postid=80461#post80461","creationDate":"2023-07-19T08:44:32+0000","relativeCreationDate":"2 days ago"},"contentType":"article","type":0,"likes":4,"hasCurrentUserLiked":false},"config":{"selectedTopic":{"url":"https:\/\/community.freshworks.com\/announcements-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305","title":"\ud83d\udea8 ATTENTION PLEASE!! \ud83d\udea8 Maintenance Hours for Freshworks Community 2.0 \u200b\u200b\u200b\u200b\u200b\u200b\u200b\ud83d\udd27","description":"
Hello Freshworks Community,\u00a0<\/span><\/p>\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":1,"views":96,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":"
Hello Freshworks Community,\u00a0<\/span><\/p>\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","url":"\/announcements-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305?postid=80461#post80461","creationDate":"2023-07-19T08:44:32+0000","relativeCreationDate":"2 days ago"},"contentType":"article","type":0,"likes":4,"hasCurrentUserLiked":false}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">
- Community
- Using Freshsales
- Sales Sequences
Sales Sequences
Using Freshsales
- 8Topics
- 2Replies
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8 Topics
The Thanksgiving holiday season ends with Cyber Monday, which is the biggest shopping fest for digital retailers and looks at keeping the shopping momentum going. As people are back from their big holiday break, their hunger for bargain shopping doesn\u2019t dip.<\/span><\/p>\u00a0<\/p>
Cyber Monday\u2019s growing popularity makes it a day that businesses can no longer ignore. So here are seven tips to get the most of your sales this <\/span>Cyber Monday using a CRM<\/u><\/a>.<\/span><\/p>\u00a0<\/p>
1. Leverage your CRM for amazing sales campaign ideas:<\/strong> If Cyber Monday hasn\u2019t been on your radar this holiday season, it\u2019s not too late to whip up a quick sales campaign. You can still aim to bring shoppers to your website throughout the week using your CRM and get your sales numbers high.<\/span><\/p>\u00a0<\/p>
2. Revisit your historic wins<\/strong>: If you\u2019re using a CRM to track sales activities, you can rely on sales reports to deep dive into the numbers. With advanced reporting, you can pull up data and analyze your sales performance via visual charts. These insights can help you\u00a0determine the deals that sell out fast and\u00a0identify products that need huge discounts to capture your customer\u2019s attention.<\/span><\/p>\u00a0<\/p>
3. Make some noise to woo your customers: <\/strong>Having a powerful landing page can attract leads and educate them about the benefits of your campaign. You can also feature web forms for visitors to submit their contact details for further engagement. A CRM with a landing page builder like <\/span>Freshsales Suite<\/u><\/a> can help you build and deploy landing pages quickly. Landing pages that connect with your CRM ensure that lead information captured goes straight to your CRM for your sales team to follow up.\u00a0<\/span><\/p>\u00a0<\/p>
4. Promote your campaigns through SMS: <\/strong>Sales SMS are quick to send, have a wider reach and enjoy high open rates. They are versatile, direct and can be a stand-alone campaign or work with other sales channels. You can use SMS to raise awareness on upcoming deals and sales listings by effortlessly reaching out to your prospect\u2019s mobile phones. It is also a great way to turn existing customers into repeat buyers by promoting exclusive sales coupons among old customers to increase sales.<\/span><\/p>\u00a0<\/p>
5. Act on your lead-gen campaigns: <\/strong>Cyber Monday can be a clever way to push ready-to-buy leads into committing with your business. A CRM that offers deal insights can give you an overview of deals that are ready to buy and the deals that need more nurturing.<\/span><\/p>\u00a0<\/p>
6. Capture last-minute shoppers with webforms: <\/strong>Adding web forms to your website allows visitors to leave information like name, email address, and more. Web forms make sure that lead information captured goes straight to your CRM. To increase responses, promote exclusive benefits like free shipping, early access, or faster delivery. You can also use this opportunity to market product bundles or open up cross-selling\/upsell opportunities.<\/span><\/p>\u00a0<\/p>
7. Personalize conversations and prevent a mass exodus: <\/strong>Integrating live chat to your website helps you clear last-minute doubts, questions, and reservations shoppers may have. Live chat also prevents interested leads from leaving your website. By setting up chatbots, you can automate responses to frequently asked questions and ensure prospects get a response without overwhelming your customer service and sales team.<\/span><\/p>","url":"\/sales-sequences-11388\/seven-tips-to-get-more-sales-during-cyber-monday-27044?postid=69647#post69647","creationDate":"2022-11-23T07:30:46+0000","relativeCreationDate":"7 months ago"},"isTopicUnread":true,"privateId":18358,"id":27044,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":11388,"isIdeation":false,"url":"\/sales-sequences-11388","title":"Sales Sequences","description":"Using Freshsales"},"url":"\/sales-sequences-11388\/seven-tips-to-get-more-sales-during-cyber-monday-27044","title":"Seven tips to get more sales during Cyber Monday","lastPost":{"id":69647,"author":{"id":36892,"url":"\/members\/shivani-12-36892","name":"shivani.12","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/756be2bf-fa20-4670-908b-f44bd3da9712.png","userTitle":"Top Contributor","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","name":"Top Contributor"},"userLevel":3},"content":"The Thanksgiving holiday season ends with Cyber Monday, which is the biggest shopping fest for digital retailers and looks at keeping the shopping momentum going. As people are back from their big holiday break, their hunger for bargain shopping doesn\u2019t dip.<\/span><\/p>\u00a0<\/p>
Cyber Monday\u2019s growing popularity makes it a day that businesses can no longer ignore. So here are seven tips to get the most of your sales this <\/span>Cyber Monday using a CRM<\/u><\/a>.<\/span><\/p>\u00a0<\/p>
1. Leverage your CRM for amazing sales campaign ideas:<\/strong> If Cyber Monday hasn\u2019t been on your radar this holiday season, it\u2019s not too late to whip up a quick sales campaign. You can still aim to bring shoppers to your website throughout the week using your CRM and get your sales numbers high.<\/span><\/p>\u00a0<\/p>
2. Revisit your historic wins<\/strong>: If you\u2019re using a CRM to track sales activities, you can rely on sales reports to deep dive into the numbers. With advanced reporting, you can pull up data and analyze your sales performance via visual charts. These insights can help you\u00a0determine the deals that sell out fast and\u00a0identify products that need huge discounts to capture your customer\u2019s attention.<\/span><\/p>\u00a0<\/p>
3. Make some noise to woo your customers: <\/strong>Having a powerful landing page can attract leads and educate them about the benefits of your campaign. You can also feature web forms for visitors to submit their contact details for further engagement. A CRM with a landing page builder like <\/span>Freshsales Suite<\/u><\/a> can help you build and deploy landing pages quickly. Landing pages that connect with your CRM ensure that lead information captured goes straight to your CRM for your sales team to follow up.\u00a0<\/span><\/p>\u00a0<\/p>
4. Promote your campaigns through SMS: <\/strong>Sales SMS are quick to send, have a wider reach and enjoy high open rates. They are versatile, direct and can be a stand-alone campaign or work with other sales channels. You can use SMS to raise awareness on upcoming deals and sales listings by effortlessly reaching out to your prospect\u2019s mobile phones. It is also a great way to turn existing customers into repeat buyers by promoting exclusive sales coupons among old customers to increase sales.<\/span><\/p>\u00a0<\/p>
5. Act on your lead-gen campaigns: <\/strong>Cyber Monday can be a clever way to push ready-to-buy leads into committing with your business. A CRM that offers deal insights can give you an overview of deals that are ready to buy and the deals that need more nurturing.<\/span><\/p>\u00a0<\/p>
6. Capture last-minute shoppers with webforms: <\/strong>Adding web forms to your website allows visitors to leave information like name, email address, and more. Web forms make sure that lead information captured goes straight to your CRM. To increase responses, promote exclusive benefits like free shipping, early access, or faster delivery. You can also use this opportunity to market product bundles or open up cross-selling\/upsell opportunities.<\/span><\/p>\u00a0<\/p>
7. Personalize conversations and prevent a mass exodus: <\/strong>Integrating live chat to your website helps you clear last-minute doubts, questions, and reservations shoppers may have. Live chat also prevents interested leads from leaving your website. By setting up chatbots, you can automate responses to frequently asked questions and ensure prospects get a response without overwhelming your customer service and sales team.<\/span><\/p>","url":"\/sales-sequences-11388\/seven-tips-to-get-more-sales-during-cyber-monday-27044?postid=69647#post69647","creationDate":"2022-11-23T07:30:46+0000","relativeCreationDate":"7 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":1,"relevantPost":{"id":69647,"author":{"id":36892,"url":"\/members\/shivani-12-36892","name":"shivani.12","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/756be2bf-fa20-4670-908b-f44bd3da9712.png","userTitle":"Top Contributor","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","name":"Top Contributor"},"userLevel":3},"content":"The Thanksgiving holiday season ends with Cyber Monday, which is the biggest shopping fest for digital retailers and looks at keeping the shopping momentum going. As people are back from their big holiday break, their hunger for bargain shopping doesn\u2019t dip.<\/span><\/p>\u00a0<\/p>
Cyber Monday\u2019s growing popularity makes it a day that businesses can no longer ignore. So here are seven tips to get the most of your sales this <\/span>Cyber Monday using a CRM<\/u><\/a>.<\/span><\/p>
While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":1,"views":96,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":" Hello Freshworks Community,\u00a0<\/span><\/p> \u00a0<\/p> \u00a0<\/p> The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p> While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","url":"\/announcements-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305?postid=80461#post80461","creationDate":"2023-07-19T08:44:32+0000","relativeCreationDate":"2 days ago"},"contentType":"article","type":0,"likes":4,"hasCurrentUserLiked":false},"config":{"selectedTopic":{"url":"https:\/\/community.freshworks.com\/announcements-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305","title":"\ud83d\udea8 ATTENTION PLEASE!! \ud83d\udea8 Maintenance Hours for Freshworks Community 2.0 \u200b\u200b\u200b\u200b\u200b\u200b\u200b\ud83d\udd27","description":" Hello Freshworks Community,\u00a0<\/span><\/p> \u00a0<\/p> \u00a0<\/p> The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p> While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":1,"views":96,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":" Hello Freshworks Community,\u00a0<\/span><\/p> \u00a0<\/p> \u00a0<\/p> The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p> While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. We will soon share a form <\/strong>here so we can hear from you. This will be directly\u00a0 \u00a0 \u00a0 \u00a0reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","url":"\/announcements-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305?postid=80461#post80461","creationDate":"2023-07-19T08:44:32+0000","relativeCreationDate":"2 days ago"},"contentType":"article","type":0,"likes":4,"hasCurrentUserLiked":false}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">
Using Freshsales \u00a0<\/p> Cyber Monday\u2019s growing popularity makes it a day that businesses can no longer ignore. So here are seven tips to get the most of your sales this <\/span>Cyber Monday using a CRM<\/u><\/a>.<\/span><\/p> \u00a0<\/p> 1. Leverage your CRM for amazing sales campaign ideas:<\/strong> If Cyber Monday hasn\u2019t been on your radar this holiday season, it\u2019s not too late to whip up a quick sales campaign. You can still aim to bring shoppers to your website throughout the week using your CRM and get your sales numbers high.<\/span><\/p> \u00a0<\/p> 2. Revisit your historic wins<\/strong>: If you\u2019re using a CRM to track sales activities, you can rely on sales reports to deep dive into the numbers. With advanced reporting, you can pull up data and analyze your sales performance via visual charts. These insights can help you\u00a0determine the deals that sell out fast and\u00a0identify products that need huge discounts to capture your customer\u2019s attention.<\/span><\/p> \u00a0<\/p> 3. Make some noise to woo your customers: <\/strong>Having a powerful landing page can attract leads and educate them about the benefits of your campaign. You can also feature web forms for visitors to submit their contact details for further engagement. A CRM with a landing page builder like <\/span>Freshsales Suite<\/u><\/a> can help you build and deploy landing pages quickly. Landing pages that connect with your CRM ensure that lead information captured goes straight to your CRM for your sales team to follow up.\u00a0<\/span><\/p> \u00a0<\/p> 4. Promote your campaigns through SMS: <\/strong>Sales SMS are quick to send, have a wider reach and enjoy high open rates. They are versatile, direct and can be a stand-alone campaign or work with other sales channels. You can use SMS to raise awareness on upcoming deals and sales listings by effortlessly reaching out to your prospect\u2019s mobile phones. It is also a great way to turn existing customers into repeat buyers by promoting exclusive sales coupons among old customers to increase sales.<\/span><\/p> \u00a0<\/p> 5. Act on your lead-gen campaigns: <\/strong>Cyber Monday can be a clever way to push ready-to-buy leads into committing with your business. A CRM that offers deal insights can give you an overview of deals that are ready to buy and the deals that need more nurturing.<\/span><\/p> \u00a0<\/p> 6. Capture last-minute shoppers with webforms: <\/strong>Adding web forms to your website allows visitors to leave information like name, email address, and more. Web forms make sure that lead information captured goes straight to your CRM. To increase responses, promote exclusive benefits like free shipping, early access, or faster delivery. You can also use this opportunity to market product bundles or open up cross-selling\/upsell opportunities.<\/span><\/p> \u00a0<\/p> 7. Personalize conversations and prevent a mass exodus: <\/strong>Integrating live chat to your website helps you clear last-minute doubts, questions, and reservations shoppers may have. Live chat also prevents interested leads from leaving your website. By setting up chatbots, you can automate responses to frequently asked questions and ensure prospects get a response without overwhelming your customer service and sales team.<\/span><\/p>","url":"\/sales-sequences-11388\/seven-tips-to-get-more-sales-during-cyber-monday-27044?postid=69647#post69647","creationDate":"2022-11-23T07:30:46+0000","relativeCreationDate":"7 months ago"},"isTopicUnread":true,"privateId":18358,"id":27044,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":11388,"isIdeation":false,"url":"\/sales-sequences-11388","title":"Sales Sequences","description":"Using Freshsales"},"url":"\/sales-sequences-11388\/seven-tips-to-get-more-sales-during-cyber-monday-27044","title":"Seven tips to get more sales during Cyber Monday","lastPost":{"id":69647,"author":{"id":36892,"url":"\/members\/shivani-12-36892","name":"shivani.12","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/756be2bf-fa20-4670-908b-f44bd3da9712.png","userTitle":"Top Contributor","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","name":"Top Contributor"},"userLevel":3},"content":" The Thanksgiving holiday season ends with Cyber Monday, which is the biggest shopping fest for digital retailers and looks at keeping the shopping momentum going. As people are back from their big holiday break, their hunger for bargain shopping doesn\u2019t dip.<\/span><\/p> \u00a0<\/p> Cyber Monday\u2019s growing popularity makes it a day that businesses can no longer ignore. So here are seven tips to get the most of your sales this <\/span>Cyber Monday using a CRM<\/u><\/a>.<\/span><\/p> \u00a0<\/p> 1. Leverage your CRM for amazing sales campaign ideas:<\/strong> If Cyber Monday hasn\u2019t been on your radar this holiday season, it\u2019s not too late to whip up a quick sales campaign. You can still aim to bring shoppers to your website throughout the week using your CRM and get your sales numbers high.<\/span><\/p> \u00a0<\/p> 2. Revisit your historic wins<\/strong>: If you\u2019re using a CRM to track sales activities, you can rely on sales reports to deep dive into the numbers. With advanced reporting, you can pull up data and analyze your sales performance via visual charts. These insights can help you\u00a0determine the deals that sell out fast and\u00a0identify products that need huge discounts to capture your customer\u2019s attention.<\/span><\/p> \u00a0<\/p> 3. Make some noise to woo your customers: <\/strong>Having a powerful landing page can attract leads and educate them about the benefits of your campaign. You can also feature web forms for visitors to submit their contact details for further engagement. A CRM with a landing page builder like <\/span>Freshsales Suite<\/u><\/a> can help you build and deploy landing pages quickly. Landing pages that connect with your CRM ensure that lead information captured goes straight to your CRM for your sales team to follow up.\u00a0<\/span><\/p> \u00a0<\/p> 4. Promote your campaigns through SMS: <\/strong>Sales SMS are quick to send, have a wider reach and enjoy high open rates. They are versatile, direct and can be a stand-alone campaign or work with other sales channels. You can use SMS to raise awareness on upcoming deals and sales listings by effortlessly reaching out to your prospect\u2019s mobile phones. It is also a great way to turn existing customers into repeat buyers by promoting exclusive sales coupons among old customers to increase sales.<\/span><\/p> \u00a0<\/p> 5. Act on your lead-gen campaigns: <\/strong>Cyber Monday can be a clever way to push ready-to-buy leads into committing with your business. A CRM that offers deal insights can give you an overview of deals that are ready to buy and the deals that need more nurturing.<\/span><\/p> \u00a0<\/p> 6. Capture last-minute shoppers with webforms: <\/strong>Adding web forms to your website allows visitors to leave information like name, email address, and more. Web forms make sure that lead information captured goes straight to your CRM. To increase responses, promote exclusive benefits like free shipping, early access, or faster delivery. You can also use this opportunity to market product bundles or open up cross-selling\/upsell opportunities.<\/span><\/p> \u00a0<\/p> 7. Personalize conversations and prevent a mass exodus: <\/strong>Integrating live chat to your website helps you clear last-minute doubts, questions, and reservations shoppers may have. Live chat also prevents interested leads from leaving your website. By setting up chatbots, you can automate responses to frequently asked questions and ensure prospects get a response without overwhelming your customer service and sales team.<\/span><\/p>","url":"\/sales-sequences-11388\/seven-tips-to-get-more-sales-during-cyber-monday-27044?postid=69647#post69647","creationDate":"2022-11-23T07:30:46+0000","relativeCreationDate":"7 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":1,"relevantPost":{"id":69647,"author":{"id":36892,"url":"\/members\/shivani-12-36892","name":"shivani.12","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/756be2bf-fa20-4670-908b-f44bd3da9712.png","userTitle":"Top Contributor","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png","name":"Top Contributor"},"userLevel":3},"content":" The Thanksgiving holiday season ends with Cyber Monday, which is the biggest shopping fest for digital retailers and looks at keeping the shopping momentum going. As people are back from their big holiday break, their hunger for bargain shopping doesn\u2019t dip.<\/span><\/p> \u00a0<\/p> Cyber Monday\u2019s growing popularity makes it a day that businesses can no longer ignore. So here are seven tips to get the most of your sales this <\/span>Cyber Monday using a CRM<\/u><\/a>.<\/span><\/p>Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>
Sales Sequences
8 Topics