\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. Please fill in this form<\/a><\/strong> so we can hear from you. This will be directly reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":6,"views":351,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":"
Hello Freshworks Community,\u00a0<\/span><\/p>\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. Please fill in this form<\/a><\/strong> so we can hear from you. This will be directly reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","url":"\/announcements-and-events-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305?postid=80461#post80461","creationDate":"2023-07-19T08:44:32+0000","relativeCreationDate":"14 days ago"},"contentType":"article","type":0,"likes":6,"hasCurrentUserLiked":false},"config":{"selectedTopic":{"url":"https:\/\/community.freshworks.com\/announcements-and-events-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305","title":"\ud83d\udea8 ATTENTION PLEASE!! \ud83d\udea8 Maintenance Hours for Freshworks Community 2.0 \u200b\u200b\u200b\u200b\u200b\u200b\u200b\ud83d\udd27","description":"
Hello Freshworks Community,\u00a0<\/span><\/p>\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>\ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. Please fill in this form<\/a><\/strong> so we can hear from you. This will be directly reviewed by our Senior Director of Customer Engagement @Colin Crowley<\/user-mention><\/span>\u00a0and I.\u00a0<\/span><\/p>\ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p>\ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p>\ud83d\udea8If there are any pages that are broken, please alert @Kamakshi V<\/user-mention><\/span>\u00a0\u00a0or me and we will work to rectify as soon as possible.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\u00a0<\/p>
Thanks for your patience and support as always.<\/span><\/p>\u00a0<\/p>
Best<\/p>
Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":6,"views":351,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":"
Hello Freshworks Community,\u00a0<\/span><\/p>\u00a0<\/p>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>\u00a0<\/p>
The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p>While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p>In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p>Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p>In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p><\/oembed><\/p>\u00a0<\/p>
Lastly before I sign off, a few additional points:<\/span><\/p>
- Community
- Using Freshsales
Using Freshsales
Using Freshsales
62 Topics
Hi guys!
I\u2019m trying to create a custom app for my freshsales dashoard.
For testing purposes, with Freshworks CLI I\u2019ve created a freshsales template.
During the work, I faced 2 problems:
1.\u00a0when creating an app, I get the following error ( on the screen )
https:\/\/t4709810.p.clickup-attachments.com\/t4709810\/bf2810a0-7330-438a-9c4e-df5e1f31720f\/image.png<\/a>
2. \u00a0I can't launch developer mode. I launched the local server with CLI, in browser set up my account's url + ?dev, but got the response from freshwork: couldn't find the page.\u00a0
I\u2019d be really greatful if somebody helps!
Thank you!
\u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=71858#post71858","creationDate":"2023-02-02T11:58:30+0000","relativeCreationDate":"5 months ago"},"isTopicUnread":true,"privateId":4299,"id":28141,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141","title":"Can't upload a customapp","lastPost":{"id":80996,"author":{"id":42092,"url":"\/members\/kartoos45-42092","name":"KARTOOS45","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/f3b289d8-45a7-4b00-883b-3af49c2a28c1.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"- \t
App Compatibility: Ensure that the app you are trying to upload is compatible with your device's operating system (e.g., Android, iOS) and version.<\/p>\t<\/li>\t
- \t
App Source: If you are trying to upload a custom app, make sure you are getting it from a legitimate source, such as the official app store for your device (Google Play Store for Android, Apple App Store for iOS) or a trusted third-party app store through Look At Me Capcut Template<\/a>.<\/p>\t<\/li>\t- \t
App Installation Settings: For Android devices, check if your device allows installation from \"Unknown sources.\" This setting is usually found in the \"Security\" or \"Privacy\" section of your device's settings. Enable it if necessary, but be cautious and only install apps from trusted sources.<\/p>\t<\/li>\t
- \t
Developer Mode (Android): If you are developing the app yourself, make sure you have enabled Developer Mode on your Android device and allowed USB debugging.<\/p>\t<\/li>\t
- \t
Apple Developer Program (iOS): If you are an iOS developer, ensure that you have the necessary certificates and permissions to deploy custom apps on your device.<\/p>\t<\/li>\t
- \t
Check Error Messages: If you are encountering specific error messages during the installation process, note them down and search for possible solutions online.<\/p>\t<\/li><\/ol>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=80996#post80996","creationDate":"2023-08-01T07:37:48+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":80996,"author":{"id":42092,"url":"\/members\/kartoos45-42092","name":"KARTOOS45","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/f3b289d8-45a7-4b00-883b-3af49c2a28c1.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"
- \t
App Compatibility: Ensure that the app you are trying to upload is compatible with your device's operating system (e.g., Android, iOS) and version.<\/p>\t<\/li>\t
- \t
App Source: If you are trying to upload a custom app, make sure you are getting it from a legitimate source, such as the official app store for your device (Google Play Store for Android, Apple App Store for iOS) or a trusted third-party app store through Look At Me Capcut Template<\/a>.<\/p>\t<\/li>\t- \t
App Installation Settings: For Android devices, check if your device allows installation from \"Unknown sources.\" This setting is usually found in the \"Security\" or \"Privacy\" section of your device's settings. Enable it if necessary, but be cautious and only install apps from trusted sources.<\/p>\t<\/li>\t
- \t
Developer Mode (Android): If you are developing the app yourself, make sure you have enabled Developer Mode on your Android device and allowed USB debugging.<\/p>\t<\/li>\t
- \t
Apple Developer Program (iOS): If you are an iOS developer, ensure that you have the necessary certificates and permissions to deploy custom apps on your device.<\/p>\t<\/li>\t
- \t
Check Error Messages: If you are encountering specific error messages during the installation process, note them down and search for possible solutions online.<\/p>\t<\/li><\/ol>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=80996#post80996","creationDate":"2023-08-01T07:37:48+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":71858,"author":{"id":41401,"url":"\/members\/marksherbakov-41401","name":"MarkSherbakov","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/08407d83-0c36-4e69-adc5-62361619c7d7.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"
Hi guys!
I\u2019m trying to create a custom app for my freshsales dashoard.
For testing purposes, with Freshworks CLI I\u2019ve created a freshsales template.
During the work, I faced 2 problems:
1.\u00a0when creating an app, I get the following error ( on the screen )
https:\/\/t4709810.p.clickup-attachments.com\/t4709810\/bf2810a0-7330-438a-9c4e-df5e1f31720f\/image.png<\/a>
2. \u00a0I can't launch developer mode. I launched the local server with CLI, in browser set up my account's url + ?dev, but got the response from freshwork: couldn't find the page.\u00a0
I\u2019d be really greatful if somebody helps!
Thank you!
\u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=71858#post71858","creationDate":"2023-02-02T11:58:30+0000","relativeCreationDate":"5 months ago"},"numberOfViews":19,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"80996"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"b4551a885a71e12357900be1f8777ffc3cd12b42","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
Hi guys!
I\u2019d like to add in my freshsales dashboard a button in a contact section. When I press the button, I want to send the contact details to webhook to 3rd party service. What\u2019s the best way to achieve that?<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=71847#post71847","creationDate":"2023-02-02T11:48:46+0000","relativeCreationDate":"5 months ago"},"isTopicUnread":true,"privateId":4298,"id":28131,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11389,"isIdeation":false,"url":"\/workflows-and-automations-11389","title":"Workflows and Automations","description":"Using Freshsales"},"url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131","title":"How to add custom elements in Freshworks?","lastPost":{"id":80956,"author":{"id":43057,"url":"\/members\/anderson12-43057","name":"Anderson12","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"To add a button in the contact section of your Freshsales dashboard<\/a> and send the contact details to a webhook for a 3rd party service, you can follow these general steps:<\/p>- \t
Create a Custom Button in Freshsales:<\/strong> First, you'll need to create a custom button in Freshsales that will trigger the action when clicked. This button will be placed in the contact section.<\/p>\t<\/li>\t- \t
Configure the Custom Button Action:<\/strong> Once the custom button is created, you'll need to configure its action to send the contact details to a webhook URL<\/a>. You can set up the HTTP request (POST or GET) to send the data to the 3rd party service.<\/p>\t<\/li>\t- \t
Obtain Webhook URL from the 3rd Party Service:<\/strong> Get the webhook URL from the 3rd party service where you want to send the contact details. The URL typically is provided by the service and is where you will send the HTTP request containing the data.<\/p>\t<\/li>\t- \t
Define the Data to be Sent:<\/strong> Determine the data you want to send to the 3rd party service. This will depend on the requirements of the service. Usually, you will want to include information such as the contact's name, email, phone number, etc.<\/p>\t<\/li>\t- \t
Set Up the Webhook:<\/strong> Implement the necessary code or configuration in your backend or application to receive and process the data sent from Freshsales. The specifics of this step will depend on the technology stack and programming language you're using on your server-side.<\/p>\t<\/li>\t- \t
Test the Integration:<\/strong> Before deploying the integration, thoroughly test the webhook to ensure that the data is being sent correctly to the 3rd party service and that the service is responding as expected.<\/p>\t<\/li><\/ol>Please note that the exact steps to achieve this integration may vary depending on the version and customization options available in Freshsales, as well as the specific requirements and APIs of the 3rd party service you're integrating with. You might need to consult Freshsales documentation or reach out to their support team<\/a> for assistance specific to your implementation.<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=80956#post80956","creationDate":"2023-07-31T13:23:11+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":80956,"author":{"id":43057,"url":"\/members\/anderson12-43057","name":"Anderson12","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"To add a button in the contact section of your Freshsales dashboard<\/a> and send the contact details to a webhook for a 3rd party service, you can follow these general steps:<\/p>- \t
Create a Custom Button in Freshsales:<\/strong> First, you'll need to create a custom button in Freshsales that will trigger the action when clicked. This button will be placed in the contact section.<\/p>\t<\/li>\t- \t
Configure the Custom Button Action:<\/strong> Once the custom button is created, you'll need to configure its action to send the contact details to a webhook URL<\/a>. You can set up the HTTP request (POST or GET) to send the data to the 3rd party service.<\/p>\t<\/li>\t- \t
Obtain Webhook URL from the 3rd Party Service:<\/strong> Get the webhook URL from the 3rd party service where you want to send the contact details. The URL typically is provided by the service and is where you will send the HTTP request containing the data.<\/p>\t<\/li>\t- \t
Define the Data to be Sent:<\/strong> Determine the data you want to send to the 3rd party service. This will depend on the requirements of the service. Usually, you will want to include information such as the contact's name, email, phone number, etc.<\/p>\t<\/li>\t- \t
Set Up the Webhook:<\/strong> Implement the necessary code or configuration in your backend or application to receive and process the data sent from Freshsales. The specifics of this step will depend on the technology stack and programming language you're using on your server-side.<\/p>\t<\/li>\t- \t
Test the Integration:<\/strong> Before deploying the integration, thoroughly test the webhook to ensure that the data is being sent correctly to the 3rd party service and that the service is responding as expected.<\/p>\t<\/li><\/ol>Please note that the exact steps to achieve this integration may vary depending on the version and customization options available in Freshsales, as well as the specific requirements and APIs of the 3rd party service you're integrating with. You might need to consult Freshsales documentation or reach out to their support team<\/a> for assistance specific to your implementation.<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=80956#post80956","creationDate":"2023-07-31T13:23:11+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":4,"numberOfLikes":0,"relevantPost":{"id":71847,"author":{"id":41401,"url":"\/members\/marksherbakov-41401","name":"MarkSherbakov","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/08407d83-0c36-4e69-adc5-62361619c7d7.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"Hi guys!
I\u2019d like to add in my freshsales dashboard a button in a contact section. When I press the button, I want to send the contact details to webhook to 3rd party service. What\u2019s the best way to achieve that?<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=71847#post71847","creationDate":"2023-02-02T11:48:46+0000","relativeCreationDate":"5 months ago"},"numberOfViews":31,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"80956"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"b4551a885a71e12357900be1f8777ffc3cd12b42","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
MarkSherbakov
Apprentice
asked inWorkflows and Automations
While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. Please fill in this form<\/a><\/strong> so we can hear from you. This will be directly reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":6,"views":351,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":" Hello Freshworks Community,\u00a0<\/span><\/p> \u00a0<\/p> \u00a0<\/p> The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p> While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. Please fill in this form<\/a><\/strong> so we can hear from you. This will be directly reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","url":"\/announcements-and-events-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305?postid=80461#post80461","creationDate":"2023-07-19T08:44:32+0000","relativeCreationDate":"14 days ago"},"contentType":"article","type":0,"likes":6,"hasCurrentUserLiked":false},"config":{"selectedTopic":{"url":"https:\/\/community.freshworks.com\/announcements-and-events-11308\/attention-please-maintenance-hours-for-freshworks-community-2-0-32305","title":"\ud83d\udea8 ATTENTION PLEASE!! \ud83d\udea8 Maintenance Hours for Freshworks Community 2.0 \u200b\u200b\u200b\u200b\u200b\u200b\u200b\ud83d\udd27","description":" Hello Freshworks Community,\u00a0<\/span><\/p> \u00a0<\/p> \u00a0<\/p> The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p> While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> \ud83d\udcdd\u00a0Your feedback is crucial to making this next phase a success. Please fill in this form<\/a><\/strong> so we can hear from you. This will be directly reviewed by our Senior Director of Customer Engagement \ud83c\udf08\u00a0We will also be introducing a fun AMA with me - Ask Aly Anything<\/strong> :)! Over the next quarter, I would like to hear directly from you on any concerns,\u00a0 questions on the next phase of growth and mainly just to get to know you better and hear from you! Stay tuned for those details.<\/span><\/p> \ud83d\udccc\u00a0\u200bPlease note that as we move to the new categories, the topics you used to \u2018Subscribe\u2019<\/strong> to will be lost. So please ensure to re-subscribe.<\/span><\/p> \ud83d\udea8If there are any pages that are broken, please alert \u00a0<\/p> Thanks for your patience and support as always.<\/span><\/p> \u00a0<\/p> Best<\/p> Ally<\/p>","id":32305,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/7b6a7c39-0dc0-4c6e-80e9-8c999f8945d8_thumb.png","label":"Community News","replyCount":6,"views":351,"post":{"id":80461,"author":{"id":32014,"url":"\/members\/alyssia-correa-32014","name":"alyssia.correa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/ba3dbeb8-0226-46ab-8699-0d19aadada93.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":6},"content":" Hello Freshworks Community,\u00a0<\/span><\/p> \u00a0<\/p> \u00a0<\/p> The time has finally arrived for us to take Freshworks Community 2.0 - LIVE <\/strong><\/em><\/span>!! Please note that the migration process will begin from Thursday, 20th July, 2023<\/strong>\u00a0and will run over the next few days.<\/span><\/p> While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories<\/u>. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete.\u00a0<\/span><\/p> In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we\u00a0can keep an eye out and amend immediately. We hope these changes bring in more structure, better spaces for discussion and elevate the experience for our members.<\/span><\/p> Next week, please keep a look out for the details of the new structure, how you can navigate it and start posting in the new specific topic areas.\u00a0<\/span><\/p> In case you missed the tea on Freshworks Community 2.0 is, please see the article below :<\/span><\/strong><\/p> \u00a0<\/p> Lastly before I sign off, a few additional points:<\/span><\/p> Using Freshsales App Compatibility: Ensure that the app you are trying to upload is compatible with your device's operating system (e.g., Android, iOS) and version.<\/p>\t<\/li>\t App Source: If you are trying to upload a custom app, make sure you are getting it from a legitimate source, such as the official app store for your device (Google Play Store for Android, Apple App Store for iOS) or a trusted third-party app store through Look At Me Capcut Template<\/a>.<\/p>\t<\/li>\t App Installation Settings: For Android devices, check if your device allows installation from \"Unknown sources.\" This setting is usually found in the \"Security\" or \"Privacy\" section of your device's settings. Enable it if necessary, but be cautious and only install apps from trusted sources.<\/p>\t<\/li>\t Developer Mode (Android): If you are developing the app yourself, make sure you have enabled Developer Mode on your Android device and allowed USB debugging.<\/p>\t<\/li>\t Apple Developer Program (iOS): If you are an iOS developer, ensure that you have the necessary certificates and permissions to deploy custom apps on your device.<\/p>\t<\/li>\t Check Error Messages: If you are encountering specific error messages during the installation process, note them down and search for possible solutions online.<\/p>\t<\/li><\/ol>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=80996#post80996","creationDate":"2023-08-01T07:37:48+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":80996,"author":{"id":42092,"url":"\/members\/kartoos45-42092","name":"KARTOOS45","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/f3b289d8-45a7-4b00-883b-3af49c2a28c1.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":" App Compatibility: Ensure that the app you are trying to upload is compatible with your device's operating system (e.g., Android, iOS) and version.<\/p>\t<\/li>\t App Source: If you are trying to upload a custom app, make sure you are getting it from a legitimate source, such as the official app store for your device (Google Play Store for Android, Apple App Store for iOS) or a trusted third-party app store through Look At Me Capcut Template<\/a>.<\/p>\t<\/li>\t App Installation Settings: For Android devices, check if your device allows installation from \"Unknown sources.\" This setting is usually found in the \"Security\" or \"Privacy\" section of your device's settings. Enable it if necessary, but be cautious and only install apps from trusted sources.<\/p>\t<\/li>\t Developer Mode (Android): If you are developing the app yourself, make sure you have enabled Developer Mode on your Android device and allowed USB debugging.<\/p>\t<\/li>\t Apple Developer Program (iOS): If you are an iOS developer, ensure that you have the necessary certificates and permissions to deploy custom apps on your device.<\/p>\t<\/li>\t Check Error Messages: If you are encountering specific error messages during the installation process, note them down and search for possible solutions online.<\/p>\t<\/li><\/ol>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=80996#post80996","creationDate":"2023-08-01T07:37:48+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":71858,"author":{"id":41401,"url":"\/members\/marksherbakov-41401","name":"MarkSherbakov","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/08407d83-0c36-4e69-adc5-62361619c7d7.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" Hi guys! To add a button in the contact section of your Freshsales dashboard<\/a> and send the contact details to a webhook for a 3rd party service, you can follow these general steps:<\/p> Create a Custom Button in Freshsales:<\/strong> First, you'll need to create a custom button in Freshsales that will trigger the action when clicked. This button will be placed in the contact section.<\/p>\t<\/li>\t Configure the Custom Button Action:<\/strong> Once the custom button is created, you'll need to configure its action to send the contact details to a webhook URL<\/a>. You can set up the HTTP request (POST or GET) to send the data to the 3rd party service.<\/p>\t<\/li>\t Obtain Webhook URL from the 3rd Party Service:<\/strong> Get the webhook URL from the 3rd party service where you want to send the contact details. The URL typically is provided by the service and is where you will send the HTTP request containing the data.<\/p>\t<\/li>\t Define the Data to be Sent:<\/strong> Determine the data you want to send to the 3rd party service. This will depend on the requirements of the service. Usually, you will want to include information such as the contact's name, email, phone number, etc.<\/p>\t<\/li>\t Set Up the Webhook:<\/strong> Implement the necessary code or configuration in your backend or application to receive and process the data sent from Freshsales. The specifics of this step will depend on the technology stack and programming language you're using on your server-side.<\/p>\t<\/li>\t Test the Integration:<\/strong> Before deploying the integration, thoroughly test the webhook to ensure that the data is being sent correctly to the 3rd party service and that the service is responding as expected.<\/p>\t<\/li><\/ol> Please note that the exact steps to achieve this integration may vary depending on the version and customization options available in Freshsales, as well as the specific requirements and APIs of the 3rd party service you're integrating with. You might need to consult Freshsales documentation or reach out to their support team<\/a> for assistance specific to your implementation.<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=80956#post80956","creationDate":"2023-07-31T13:23:11+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":80956,"author":{"id":43057,"url":"\/members\/anderson12-43057","name":"Anderson12","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":" To add a button in the contact section of your Freshsales dashboard<\/a> and send the contact details to a webhook for a 3rd party service, you can follow these general steps:<\/p> Create a Custom Button in Freshsales:<\/strong> First, you'll need to create a custom button in Freshsales that will trigger the action when clicked. This button will be placed in the contact section.<\/p>\t<\/li>\t Configure the Custom Button Action:<\/strong> Once the custom button is created, you'll need to configure its action to send the contact details to a webhook URL<\/a>. You can set up the HTTP request (POST or GET) to send the data to the 3rd party service.<\/p>\t<\/li>\t Obtain Webhook URL from the 3rd Party Service:<\/strong> Get the webhook URL from the 3rd party service where you want to send the contact details. The URL typically is provided by the service and is where you will send the HTTP request containing the data.<\/p>\t<\/li>\t Define the Data to be Sent:<\/strong> Determine the data you want to send to the 3rd party service. This will depend on the requirements of the service. Usually, you will want to include information such as the contact's name, email, phone number, etc.<\/p>\t<\/li>\t Set Up the Webhook:<\/strong> Implement the necessary code or configuration in your backend or application to receive and process the data sent from Freshsales. The specifics of this step will depend on the technology stack and programming language you're using on your server-side.<\/p>\t<\/li>\t Test the Integration:<\/strong> Before deploying the integration, thoroughly test the webhook to ensure that the data is being sent correctly to the 3rd party service and that the service is responding as expected.<\/p>\t<\/li><\/ol> Please note that the exact steps to achieve this integration may vary depending on the version and customization options available in Freshsales, as well as the specific requirements and APIs of the 3rd party service you're integrating with. You might need to consult Freshsales documentation or reach out to their support team<\/a> for assistance specific to your implementation.<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=80956#post80956","creationDate":"2023-07-31T13:23:11+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":4,"numberOfLikes":0,"relevantPost":{"id":71847,"author":{"id":41401,"url":"\/members\/marksherbakov-41401","name":"MarkSherbakov","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/08407d83-0c36-4e69-adc5-62361619c7d7.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" Hi guys!Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>
Attention please!!\u00a0<\/span><\/span><\/strong><\/h3>
Using Freshsales
62 Topics
I\u2019m trying to create a custom app for my freshsales dashoard.
For testing purposes, with Freshworks CLI I\u2019ve created a freshsales template.
During the work, I faced 2 problems:
1.\u00a0when creating an app, I get the following error ( on the screen )
https:\/\/t4709810.p.clickup-attachments.com\/t4709810\/bf2810a0-7330-438a-9c4e-df5e1f31720f\/image.png<\/a>
2. \u00a0I can't launch developer mode. I launched the local server with CLI, in browser set up my account's url + ?dev, but got the response from freshwork: couldn't find the page.\u00a0
I\u2019d be really greatful if somebody helps!
Thank you!
\u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=71858#post71858","creationDate":"2023-02-02T11:58:30+0000","relativeCreationDate":"5 months ago"},"isTopicUnread":true,"privateId":4299,"id":28141,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141","title":"Can't upload a customapp","lastPost":{"id":80996,"author":{"id":42092,"url":"\/members\/kartoos45-42092","name":"KARTOOS45","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/f3b289d8-45a7-4b00-883b-3af49c2a28c1.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"
I\u2019m trying to create a custom app for my freshsales dashoard.
For testing purposes, with Freshworks CLI I\u2019ve created a freshsales template.
During the work, I faced 2 problems:
1.\u00a0when creating an app, I get the following error ( on the screen )
https:\/\/t4709810.p.clickup-attachments.com\/t4709810\/bf2810a0-7330-438a-9c4e-df5e1f31720f\/image.png<\/a>
2. \u00a0I can't launch developer mode. I launched the local server with CLI, in browser set up my account's url + ?dev, but got the response from freshwork: couldn't find the page.\u00a0
I\u2019d be really greatful if somebody helps!
Thank you!
\u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=71858#post71858","creationDate":"2023-02-02T11:58:30+0000","relativeCreationDate":"5 months ago"},"numberOfViews":19,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"80996"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"b4551a885a71e12357900be1f8777ffc3cd12b42","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
I\u2019d like to add in my freshsales dashboard a button in a contact section. When I press the button, I want to send the contact details to webhook to 3rd party service. What\u2019s the best way to achieve that?<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=71847#post71847","creationDate":"2023-02-02T11:48:46+0000","relativeCreationDate":"5 months ago"},"isTopicUnread":true,"privateId":4298,"id":28131,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11389,"isIdeation":false,"url":"\/workflows-and-automations-11389","title":"Workflows and Automations","description":"Using Freshsales"},"url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131","title":"How to add custom elements in Freshworks?","lastPost":{"id":80956,"author":{"id":43057,"url":"\/members\/anderson12-43057","name":"Anderson12","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"
I\u2019d like to add in my freshsales dashboard a button in a contact section. When I press the button, I want to send the contact details to webhook to 3rd party service. What\u2019s the best way to achieve that?<\/p>","url":"\/workflows-and-automations-11389\/how-to-add-custom-elements-in-freshworks-28131?postid=71847#post71847","creationDate":"2023-02-02T11:48:46+0000","relativeCreationDate":"5 months ago"},"numberOfViews":31,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"80956"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"b4551a885a71e12357900be1f8777ffc3cd12b42","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">