I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","id":32631,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/5d7ddea2-b31f-440b-8329-348f8a9e374d_thumb.png","label":"COMMUNITY NEWS","replyCount":4,"views":57,"post":{"id":81298,"author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":4},"content":" Hello Hello Fam!<\/span><\/p> I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","url":"\/announcements-and-events-11308\/poll-askallyanything-the-first-ever-community-2-0-virtual-meet-up-tour-32631?postid=81298#post81298","creationDate":"2023-08-09T07:20:58+0000","relativeCreationDate":"3 days ago"},"contentType":"article","type":0,"likes":1,"hasCurrentUserLiked":false},"config":{"selectedTopic":{"url":"https:\/\/community.freshworks.com\/announcements-and-events-11308\/poll-askallyanything-the-first-ever-community-2-0-virtual-meet-up-tour-32631","title":"[POLL] #AskAllyAnything - The first ever community 2.0 virtual meet-up & tour","description":" Hello Hello Fam!<\/span><\/p> I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","id":32631,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/5d7ddea2-b31f-440b-8329-348f8a9e374d_thumb.png","label":"COMMUNITY NEWS","replyCount":4,"views":57,"post":{"id":81298,"author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":4},"content":" Hello Hello Fam!<\/span><\/p> I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","url":"\/announcements-and-events-11308\/poll-askallyanything-the-first-ever-community-2-0-virtual-meet-up-tour-32631?postid=81298#post81298","creationDate":"2023-08-09T07:20:58+0000","relativeCreationDate":"3 days ago"},"contentType":"article","type":0,"likes":1,"hasCurrentUserLiked":false}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">
Using Freshsales \u00a0<\/p> I have been receiving updates but have no estimate on if this will ever be fixed.<\/p> \u00a0<\/p> This is my second trial so we are working on 45+ days of nothing.\u00a0<\/p> \u00a0<\/p> Any help would be great as we are working on 2 months without the ability to use this CRM. Perhaps it\u2019s not ready for shopify?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/shopify-tags-not-synching-31181?postid=78278#post78278","creationDate":"2023-05-26T23:04:57+0000","relativeCreationDate":"2 months ago"},"isTopicUnread":true,"privateId":5801,"id":31181,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/shopify-tags-not-synching-31181","title":"Shopify Tags - Not Synching","lastPost":{"id":81424,"author":{"id":46846,"url":"\/members\/eddyjohns-46846","name":"eddyjohns","avatar":"","userTitle":"","userLevel":0},"content":" Hello,\u00a0<\/p>\t Greetings from the Freshworks Community!\u00a0 Kindly share your email address and CRM account URL to reach out regarding the same and analyze the issue further.<\/a>\u00a0<\/p>\t Awaiting your response.\u00a0<\/p>\t<\/div><\/content-quote> Hi Aish,<\/p> As a newbie I am curious to know, Would it be ok to share account details for CRM users?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/shopify-tags-not-synching-31181?postid=81424#post81424","creationDate":"2023-08-12T14:01:02+0000","relativeCreationDate":"6 hours ago"},"lastReply":{"id":81424,"author":{"id":46846,"url":"\/members\/eddyjohns-46846","name":"eddyjohns","avatar":"","userTitle":"","userLevel":0},"content":" Hello,\u00a0<\/p>\t Greetings from the Freshworks Community!\u00a0 Thank you so much for the best platform. I am going to share this platform with all of my friends and in my circle.<\/a> Thanks again.<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=81118#post81118","creationDate":"2023-08-03T06:21:44+0000","relativeCreationDate":"9 days ago"},"lastReply":{"id":81118,"author":{"id":46592,"url":"\/members\/gyefnik120-46592","name":"gyefnik120","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/085c4067-f665-4ce9-a22e-1713d9c8a917.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":" Thank you so much for the best platform. I am going to share this platform with all of my friends and in my circle.<\/a> Thanks again.<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=81118#post81118","creationDate":"2023-08-03T06:21:44+0000","relativeCreationDate":"9 days ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":71858,"author":{"id":41401,"url":"\/members\/marksherbakov-41401","name":"MarkSherbakov","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/08407d83-0c36-4e69-adc5-62361619c7d7.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" Hi guys! Is full page app supported in Freshsales?<\/p> If not, it would be fantastic if the documentation mentioned where things do or don\u2019t work, depending on the app.<\/p> \u00a0<\/p> For example, using \u201cfreshsales\u201d in the manifest DOES NOT WORK, but \u201cfreshworks_crm\u201d does.<\/p> \u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/full-page-app-not-showing-up-in-freshsales-31143?postid=78192#post78192","creationDate":"2023-05-24T18:43:00+0000","relativeCreationDate":"2 months ago"},"isTopicUnread":true,"privateId":5782,"id":31143,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/full-page-app-not-showing-up-in-freshsales-31143","title":"Full-page app not showing up in Freshsales","lastPost":{"id":81094,"author":{"id":43860,"url":"\/members\/karren-becker-43860","name":"karren-becker","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3eb39d9c-a402-4116-a8d5-badea91451f0.png","userTitle":"Contributor","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","name":"Contributor"},"userLevel":0},"content":" I like this\u00a0information it is very helpful<\/a> for me.<\/p>","url":"\/apps-and-marketplace-integrations-11354\/full-page-app-not-showing-up-in-freshsales-31143?postid=81094#post81094","creationDate":"2023-08-02T16:22:10+0000","relativeCreationDate":"10 days ago"},"lastReply":{"id":81094,"author":{"id":43860,"url":"\/members\/karren-becker-43860","name":"karren-becker","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3eb39d9c-a402-4116-a8d5-badea91451f0.png","userTitle":"Contributor","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png","name":"Contributor"},"userLevel":0},"content":" In Postman I am using the headers\u00a0 For my Form-data I am using the file in Postman which I upload manually, as well as the\u00a0 Does anyone have an idea why I can not make it work in Zapier?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/how-to-post-files-through-a-zapier-webhook-22673?postid=57237#post57237","creationDate":"2021-11-09T13:29:53+0000","relativeCreationDate":"1 year ago"},"isTopicUnread":true,"privateId":1774,"id":22673,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/how-to-post-files-through-a-zapier-webhook-22673","title":"How to POST files through a Zapier Webhook","lastPost":{"id":80917,"author":{"id":43057,"url":"\/members\/anderson12-43057","name":"Anderson12","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":" Troubleshooting API-related issues can be a bit complex, but let's try to identify potential causes for the \"400 - Bad Request\" error when using Zapier to POST a file to the FreshworksCRM<\/a> API.<\/p> Request Headers: Double-check the headers in your Zapier configuration to ensure they match the headers you are using in Postman. Specifically, confirm that you have the correct Authorization header and Content-Type header with the appropriate values.<\/p>\t<\/li>\t Authorization: Ensure that the API token ({{APItoken<\/a>}}) you are using in the Authorization header is valid and has the necessary permissions to perform the file upload operation.<\/p>\t<\/li>\t File Upload: Since you are trying to upload a file from Google Drive, make sure you are handling the file upload correctly in Zapier<\/a>. It's essential to provide the correct file data in the request.<\/p>\t<\/li>\t Boundary: The \"boundary\" value in the Content-Type header is specific to the multipart\/form-data format. Check if Zapier automatically handles the boundary for you when you select the file to upload. If you manually need to set the boundary, ensure it matches the one used in Postman.<\/p>\t<\/li>\t Parameters: Verify that the targetable_id and targetable_type parameters are provided correctly in the request body. Ensure they have the appropriate values expected by the FreshworksCRM API<\/a>.<\/p>\t<\/li>\t File Size Limitations: Check if the file you are trying to upload exceeds any size limitations set by the FreshworksCRM API. Some APIs impose limits on the file size that can be uploaded.<\/p>\t<\/li>\t URL Encoding: Make sure that any data being sent in the request (such as targetable_id and targetable_type) is properly URL-encoded, especially if they contain special characters or spaces.<\/p>\t<\/li>\t API Endpoint: Confirm that you are using the correct API endpoint URL<\/a> in Zapier. Even a small typo in the URL can lead to a \"Bad Request\" error.<\/p>\t<\/li>\t SSL\/TLS Compatibility: Ensure that Zapier and FreshworksCRM API support the same SSL\/TLS protocol versions to establish a secure connection.<\/p>\t<\/li>\t Zapier App Version: Sometimes, new updates or changes to Zapier apps<\/a> can cause issues. Check if there are any reported issues or updates related to the FreshworksCRM integration on Zapier.<\/p>\t<\/li><\/ol> If you have thoroughly reviewed all the above points and are still encountering issues, you might want to reach out to FreshworksCRM support<\/a> again, providing them with as much detail as possible about the request you are trying to make using Zapier. They might be able to assist you further in identifying the cause of the \"400 - Bad Request<\/a>\" error. Additionally, you could also try using Zapier's debugging tools or logging features to get more insights into the request being sent from Zapier to the FreshworksCRM API.<\/p> \u00a0<\/p> \u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/how-to-post-files-through-a-zapier-webhook-22673?postid=80917#post80917","creationDate":"2023-07-29T16:08:45+0000","relativeCreationDate":"14 days ago"},"lastReply":{"id":80917,"author":{"id":43057,"url":"\/members\/anderson12-43057","name":"Anderson12","avatar":"","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":" Troubleshooting API-related issues can be a bit complex, but let's try to identify potential causes for the \"400 - Bad Request\" error when using Zapier to POST a file to the FreshworksCRM<\/a> API.<\/p> Request Headers: Double-check the headers in your Zapier configuration to ensure they match the headers you are using in Postman. Specifically, confirm that you have the correct Authorization header and Content-Type header with the appropriate values.<\/p>\t<\/li>\t Authorization: Ensure that the API token ({{APItoken<\/a>}}) you are using in the Authorization header is valid and has the necessary permissions to perform the file upload operation.<\/p>\t<\/li>\t File Upload: Since you are trying to upload a file from Google Drive, make sure you are handling the file upload correctly in Zapier<\/a>. It's essential to provide the correct file data in the request.<\/p>\t<\/li>\t Boundary: The \"boundary\" value in the Content-Type header is specific to the multipart\/form-data format. Check if Zapier automatically handles the boundary for you when you select the file to upload. If you manually need to set the boundary, ensure it matches the one used in Postman.<\/p>\t<\/li>\t Parameters: Verify that the targetable_id and targetable_type parameters are provided correctly in the request body. Ensure they have the appropriate values expected by the FreshworksCRM API<\/a>.<\/p>\t<\/li>\t File Size Limitations: Check if the file you are trying to upload exceeds any size limitations set by the FreshworksCRM API. Some APIs impose limits on the file size that can be uploaded.<\/p>\t<\/li>\t URL Encoding: Make sure that any data being sent in the request (such as targetable_id and targetable_type) is properly URL-encoded, especially if they contain special characters or spaces.<\/p>\t<\/li>\t API Endpoint: Confirm that you are using the correct API endpoint URL<\/a> in Zapier. Even a small typo in the URL can lead to a \"Bad Request\" error.<\/p>\t<\/li>\t SSL\/TLS Compatibility: Ensure that Zapier and FreshworksCRM API support the same SSL\/TLS protocol versions to establish a secure connection.<\/p>\t<\/li>\t Zapier App Version: Sometimes, new updates or changes to Zapier apps<\/a> can cause issues. Check if there are any reported issues or updates related to the FreshworksCRM integration on Zapier.<\/p>\t<\/li><\/ol> If you have thoroughly reviewed all the above points and are still encountering issues, you might want to reach out to FreshworksCRM support<\/a> again, providing them with as much detail as possible about the request you are trying to make using Zapier. They might be able to assist you further in identifying the cause of the \"400 - Bad Request<\/a>\" error. Additionally, you could also try using Zapier's debugging tools or logging features to get more insights into the request being sent from Zapier to the FreshworksCRM API.<\/p> \u00a0<\/p> \u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/how-to-post-files-through-a-zapier-webhook-22673?postid=80917#post80917","creationDate":"2023-07-29T16:08:45+0000","relativeCreationDate":"14 days ago"},"numberOfUnreadReplies":0,"numberOfReplies":2,"numberOfLikes":0,"relevantPost":{"id":57237,"author":{"id":33672,"url":"\/members\/ahmed-ali-33672","name":"Ahmed Ali","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/9c528dce-68a4-4a1f-a045-51c0dbb4106a.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" I am having trouble POSTing a Webhook from Zapier to FreshworksCRM. In my Zap I am trying to POST a file (from GDrive) to the FreshworksCRM API, which works perfectly via Postman. Entering all information in Zapier gives us the error message 400 - Bad Request. I was assuming that Zapier is changing something in the POST Request which I can not see in the frontend - which is not the fact as the support told me. link<\/span><\/a><\/p> In Postman I am using the headers\u00a0 For my Form-data I am using the file in Postman which I upload manually, as well as the\u00a0 Does anyone have an idea why I can not make it work in Zapier?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/how-to-post-files-through-a-zapier-webhook-22673?postid=57237#post57237","creationDate":"2021-11-09T13:29:53+0000","relativeCreationDate":"1 year ago"},"numberOfViews":224,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"80917"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"a25eee977762b35a3db82e2c370c96964bd8f33f","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
However, I\u2019ve noticed that the react app template is only available under freshdesk.<\/p> Does this mean that react apps are not supported under freshsales?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/are-react-apps-supported-in-freshsales-31144?postid=78193#post78193","creationDate":"2023-05-24T18:45:52+0000","relativeCreationDate":"2 months ago"},"isTopicUnread":true,"privateId":5783,"id":31144,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/are-react-apps-supported-in-freshsales-31144","title":"Are React Apps supported in Freshsales?","lastPost":{"id":78193,"author":{"id":43791,"url":"\/members\/mark-rasa-43791","name":"mark-rasa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/435016bb-b01a-4aea-b3f1-245ba8d8209f.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" I have successfully gotten a custom app to show up when I use \u201cfreshworks_crm\u201d in the manifest and use the \u201cmy first app\u201d template offered in the menu.<\/p> However, I\u2019ve noticed that the react app template is only available under freshdesk.<\/p> Does this mean that react apps are not supported under freshsales?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/are-react-apps-supported-in-freshsales-31144?postid=78193#post78193","creationDate":"2023-05-24T18:45:52+0000","relativeCreationDate":"2 months ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":1,"relevantPost":{"id":78193,"author":{"id":43791,"url":"\/members\/mark-rasa-43791","name":"mark-rasa","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/435016bb-b01a-4aea-b3f1-245ba8d8209f.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" I have successfully gotten a custom app to show up when I use \u201cfreshworks_crm\u201d in the manifest and use the \u201cmy first app\u201d template offered in the menu.<\/p> However, I\u2019ve noticed that the react app template is only available under freshdesk.<\/p> Does this mean that react apps are not supported under freshsales?<\/p>","url":"\/apps-and-marketplace-integrations-11354\/are-react-apps-supported-in-freshsales-31144?postid=78193#post78193","creationDate":"2023-05-24T18:45:52+0000","relativeCreationDate":"2 months ago"},"numberOfViews":9,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"78193"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"a25eee977762b35a3db82e2c370c96964bd8f33f","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
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Apps and Marketplace Integrations
5 Topics
\tI understand you\u2019re facing issues with the Shopify contacts sync within the CRM. It would be helpful if you could provide more details on the same by sharing supporting screenshots or sample records wherein this issue was observed.\u00a0<\/p>\t
\tI understand you\u2019re facing issues with the Shopify contacts sync within the CRM. It would be helpful if you could provide more details on the same by sharing supporting screenshots or sample records wherein this issue was observed.\u00a0<\/p>\t
I\u2019m trying to create a custom app for my freshsales dashoard.
For testing purposes, with Freshworks CLI I\u2019ve created a freshsales template.
During the work, I faced 2 problems:
1.\u00a0when creating an app, I get the following error ( on the screen )
https:\/\/t4709810.p.clickup-attachments.com\/t4709810\/bf2810a0-7330-438a-9c4e-df5e1f31720f\/image.png<\/a>
2. \u00a0I can't launch developer mode. I launched the local server with CLI, in browser set up my account's url + ?dev, but got the response from freshwork: couldn't find the page.\u00a0
I\u2019d be really greatful if somebody helps!
Thank you!
\u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=71858#post71858","creationDate":"2023-02-02T11:58:30+0000","relativeCreationDate":"6 months ago"},"isTopicUnread":true,"privateId":4299,"id":28141,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11354,"isIdeation":false,"url":"\/apps-and-marketplace-integrations-11354","title":"Apps and Marketplace Integrations","description":"Using Freshsales"},"url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141","title":"Can't upload a customapp","lastPost":{"id":81118,"author":{"id":46592,"url":"\/members\/gyefnik120-46592","name":"gyefnik120","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/085c4067-f665-4ce9-a22e-1713d9c8a917.png","userTitle":"Community Debut","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","name":"Community Debut"},"userLevel":0},"content":"
I\u2019m trying to create a custom app for my freshsales dashoard.
For testing purposes, with Freshworks CLI I\u2019ve created a freshsales template.
During the work, I faced 2 problems:
1.\u00a0when creating an app, I get the following error ( on the screen )
https:\/\/t4709810.p.clickup-attachments.com\/t4709810\/bf2810a0-7330-438a-9c4e-df5e1f31720f\/image.png<\/a>
2. \u00a0I can't launch developer mode. I launched the local server with CLI, in browser set up my account's url + ?dev, but got the response from freshwork: couldn't find the page.\u00a0
I\u2019d be really greatful if somebody helps!
Thank you!
\u00a0<\/p>","url":"\/apps-and-marketplace-integrations-11354\/can-t-upload-a-customapp-28141?postid=71858#post71858","creationDate":"2023-02-02T11:58:30+0000","relativeCreationDate":"6 months ago"},"numberOfViews":24,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/using-freshsales-11327","categoryId":11327,"title":"Using Freshsales","metaRobots":"index, follow","type":0},"lastPostId":"81118"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"a25eee977762b35a3db82e2c370c96964bd8f33f","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
authorization:Token token={{APItoken}}<\/code>,Content-Type:multipart\/form-data<\/code>\u00a0and\u00a0content-type:multipart\/form-data; boundary=----WebKitFormBoundary7MA4YWxkTrZu0gW<\/code>.<\/p>targetable_id<\/code>\u00a0and the\u00a0targetable_type<\/code>.<\/p>authorization:Token token={{APItoken}}<\/code>,Content-Type:multipart\/form-data<\/code>\u00a0and\u00a0content-type:multipart\/form-data; boundary=----WebKitFormBoundary7MA4YWxkTrZu0gW<\/code>.<\/p>targetable_id<\/code>\u00a0and the\u00a0targetable_type<\/code>.<\/p>Badge winners
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Functional","cookiepolicy.modal.level2":"Normal
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Functional + analytics + social media + embedded videos"}}}">
