I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","id":32631,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/5d7ddea2-b31f-440b-8329-348f8a9e374d_thumb.png","label":"COMMUNITY NEWS","replyCount":4,"views":57,"post":{"id":81298,"author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":4},"content":" Hello Hello Fam!<\/span><\/p> I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","url":"\/announcements-and-events-11308\/poll-askallyanything-the-first-ever-community-2-0-virtual-meet-up-tour-32631?postid=81298#post81298","creationDate":"2023-08-09T07:20:58+0000","relativeCreationDate":"3 days ago"},"contentType":"article","type":0,"likes":1,"hasCurrentUserLiked":false},"config":{"selectedTopic":{"url":"https:\/\/community.freshworks.com\/announcements-and-events-11308\/poll-askallyanything-the-first-ever-community-2-0-virtual-meet-up-tour-32631","title":"[POLL] #AskAllyAnything - The first ever community 2.0 virtual meet-up & tour","description":" Hello Hello Fam!<\/span><\/p> I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","id":32631,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/5d7ddea2-b31f-440b-8329-348f8a9e374d_thumb.png","label":"COMMUNITY NEWS","replyCount":4,"views":57,"post":{"id":81298,"author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":4},"content":" Hello Hello Fam!<\/span><\/p> I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0<\/strong>. As you are navigating through the new community structure, I\u2019m sure you must be eager to explore further, ask questions and share feedback <\/strong>and we would like to hear directly from you - so for the first time, we\u2019re going to set up a meeting with the Community team to answer all your queries.<\/span><\/p> We\u2019re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you\u2019d like to see more of\u00a0 in the community! Well guess who\u2019s going to be hosting these AMA\u2019s? It\u2019s our Captain,\u00a0 \u00a0<\/p> \u00a0<\/p> What can you expect in this session?<\/strong><\/span><\/p> \ud83d\udc40\u00a0Sneak Peek of Community 2.0<\/strong>: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.\u00a0<\/span><\/p> \u00a0<\/p> \ud83d\udd75\ud83c\udffb\u00a0SME Councils: <\/strong>We will discuss the goals and functions of this expert-led council. It will be an open discussion, allowing us to understand how you would like to interact with our council members. If you have additional ideas for SME involvement beyond events and moderation, you could share them with us.<\/span><\/p> \u00a0<\/p> \u23f3\u00a0Upcoming Enhancements<\/strong>: You will gain some insights about the upcoming changes, including<\/span> the Ideas Section and Events Calendar.<\/strong><\/span><\/p> \u00a0<\/p> \ud83d\udd0d\u200b\u200b\u200bCommunity 2.0 Through Your Lens<\/strong>: We encourage you to ask questions and share feedback on the new structure, navigation, and all other aspects of the community. We are all ears!<\/span><\/p> \u00a0<\/p> \ud83d\udc1d\u00a0If you're a New Member:<\/strong> Please <\/span>use this as an opportunity to introduce yourselves<\/strong><\/span>, meet fellow members and learn more about what the Freshworks Community offers<\/strong>. We\u2019re here to help kick-start your journey so please we'd love to hear from you too.<\/span><\/p> \u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section> If you have any questions\/feedback, please drop them in the comments below and we can address them during our upcoming sessions.\u00a0<\/span><\/p> As you all know, we are a global community, embracing members from different parts of the world with delight :D. We would like to host these sessions at a time convenient for you and will be happy to conduct it at multiple times if needed. So, please let us know your preferred days, time zones, and session timings<\/strong> from the following options. Your input will help us schedule the session accordingly. If you have any other preferred time slots\/zones (which we might have missed here), share them below, and we'll gladly consider them too!<\/span><\/p> Looking forward to meeting y\u2019all soon!<\/p> \u00a0<\/p> Best<\/p> Kamakshi<\/p>","url":"\/announcements-and-events-11308\/poll-askallyanything-the-first-ever-community-2-0-virtual-meet-up-tour-32631?postid=81298#post81298","creationDate":"2023-08-09T07:20:58+0000","relativeCreationDate":"3 days ago"},"contentType":"article","type":0,"likes":1,"hasCurrentUserLiked":false}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">
Best Practices in CX Hello Hello Freshwork community how you guys are doing I need suggestions as I want to take training sessions of marketing for my business <\/a>please suggest me something best to start with.<\/p> Thankyou.<\/p>","url":"\/best-practices-in-cx-11310\/i-need-the-training-of-marketing-21594?postid=54475#post54475","creationDate":"2021-07-13T20:26:38+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":17727,"id":21594,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":11310,"isIdeation":false,"url":"\/best-practices-in-cx-11310","title":"Best Practices in CX","description":"Best Practices in CX"},"url":"\/best-practices-in-cx-11310\/i-need-the-training-of-marketing-21594","title":"I need the training of marketing","lastPost":{"id":55834,"author":{"id":19495,"url":"\/members\/hemanth-ramya-19495","name":"hemanth.ramya","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/0727848d-a393-4177-98be-eeb2c9326563.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":5},"content":" You can check out the links shared above to get trained on Freshworks products and other modules related to marketing, \u00a0<\/p> Cheers,<\/p> Freshworks Community Team\u00a0<\/p>","url":"\/best-practices-in-cx-11310\/i-need-the-training-of-marketing-21594?postid=55834#post55834","creationDate":"2021-09-07T12:30:12+0000","relativeCreationDate":"1 year ago"},"lastReply":{"id":55834,"author":{"id":19495,"url":"\/members\/hemanth-ramya-19495","name":"hemanth.ramya","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/0727848d-a393-4177-98be-eeb2c9326563.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":5},"content":" You can check out the links shared above to get trained on Freshworks products and other modules related to marketing, \u00a0<\/p> Cheers,<\/p> Freshworks Community Team\u00a0<\/p>","url":"\/best-practices-in-cx-11310\/i-need-the-training-of-marketing-21594?postid=55834#post55834","creationDate":"2021-09-07T12:30:12+0000","relativeCreationDate":"1 year ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":54475,"author":{"id":32029,"url":"\/members\/jaackhaldey-32029","name":"jaackhaldey","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/62e839e5-dde5-42a9-a262-bd7aec8d8fd6.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":" Hello!<\/p> Freshwork community how you guys are doing I need suggestions as I want to take training sessions of marketing for my business <\/a>please suggest me something best to start with.<\/p> Thankyou.<\/p>","url":"\/best-practices-in-cx-11310\/i-need-the-training-of-marketing-21594?postid=54475#post54475","creationDate":"2021-07-13T20:26:38+0000","relativeCreationDate":"2 years ago"},"numberOfViews":31,"contentType":"discussion","featuredImage":"","publicLabel":"","category":{"url":"\/cx-and-customer-support-11309","categoryId":11309,"title":"CX and Customer Support","metaRobots":"index, follow","type":0},"lastPostId":"55834"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"fa92d74e9e53d0cb1d749e71a7f95b9a91ecf0db","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
Checkout Zappos's Customer Service Philosophy<\/a> and how they deliver \"WOW through service\". What is your customer service philosophy?<\/p>","url":"\/best-practices-in-cx-11310\/thoughts-on-customer-service-philosophy-21387?postid=53961#post53961","creationDate":"2021-06-14T11:15:29+0000","relativeCreationDate":"2 years ago"},"isTopicUnread":true,"privateId":17705,"id":21387,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[],"forum":{"id":11310,"isIdeation":false,"url":"\/best-practices-in-cx-11310","title":"Best Practices in CX","description":"Best Practices in CX"},"url":"\/best-practices-in-cx-11310\/thoughts-on-customer-service-philosophy-21387","title":"Thoughts On Customer Service Philosophy","lastPost":{"id":53961,"author":{"id":31093,"url":"\/members\/rhea-desouza-31093","name":"rhea.desouza","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/eb505b4d-d747-4852-bcb7-1647200c93e6.png","userTitle":"Skilled Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","name":"Skilled Expert"},"userLevel":7},"content":" Fun Fact: According to one study, more than 70% of customers leave a business not because of a problem with the product, but due to issues with the service.<\/p> Checkout Zappos's Customer Service Philosophy<\/a> and how they deliver \"WOW through service\". What is your customer service philosophy?<\/p>","url":"\/best-practices-in-cx-11310\/thoughts-on-customer-service-philosophy-21387?postid=53961#post53961","creationDate":"2021-06-14T11:15:29+0000","relativeCreationDate":"2 years ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":53961,"author":{"id":31093,"url":"\/members\/rhea-desouza-31093","name":"rhea.desouza","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/eb505b4d-d747-4852-bcb7-1647200c93e6.png","userTitle":"Skilled Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","name":"Skilled Expert"},"userLevel":7},"content":" Fun Fact: According to one study, more than 70% of customers leave a business not because of a problem with the product, but due to issues with the service.<\/p> Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.![\"hVX24gr3V8tJUuUhaovhWPUA3fKkNWqv8mVMxmdfhLgA7TAhwOF7LZIradZxv2cDQaugQvflDSJhxbI1ObbeIrgsM27LbCv3dG6VCNSeIotnEwP-mIvTK-Wzl3rQwtMWJDHASJzntfnFPLY6Z9M-WRs\"](\"https:\/\/lh4.googleusercontent.com\/hVX24gr3V8tJUuUhaovhWPUA3fKkNWqv8mVMxmdfhLgA7TAhwOF7LZIradZxv2cDQaugQvflDSJhxbI1ObbeIrgsM27LbCv3dG6VCNSeIotnEwP-mIvTK-Wzl3rQwtMWJDHASJzntfnFPLY6Z9M-WRs\")
Best Practices in CX
3 Topics
How can I sort all discussions\/forum posts sorted by date, specifically by the first one showing the newest post?<\/p>","url":"\/best-practices-in-cx-11310\/sort-by-date-posted-32673?postid=81387#post81387","creationDate":"2023-08-11T10:51:22+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":6653,"id":32673,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":11310,"isIdeation":false,"url":"\/best-practices-in-cx-11310","title":"Best Practices in CX","description":"Best Practices in CX"},"url":"\/best-practices-in-cx-11310\/sort-by-date-posted-32673","title":"Sort by date posted","lastPost":{"id":81387,"author":{"id":46819,"url":"\/members\/ryu-xink-46819","name":"Ryu Xink","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/57fe855b-a3c7-4231-8c6e-cc836235e969.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"
How can I sort all discussions\/forum posts sorted by date, specifically by the first one showing the newest post?<\/p>","url":"\/best-practices-in-cx-11310\/sort-by-date-posted-32673?postid=81387#post81387","creationDate":"2023-08-11T10:51:22+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":81387,"author":{"id":46819,"url":"\/members\/ryu-xink-46819","name":"Ryu Xink","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/57fe855b-a3c7-4231-8c6e-cc836235e969.png","userTitle":"Apprentice","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/c4fdcdb1-15eb-44af-849c-fcb8ae67a397_thumb.png","name":"Apprentice"},"userLevel":0},"content":"
How can I sort all discussions\/forum posts sorted by date, specifically by the first one showing the newest post?<\/p>","url":"\/best-practices-in-cx-11310\/sort-by-date-posted-32673?postid=81387#post81387","creationDate":"2023-08-11T10:51:22+0000","relativeCreationDate":"1 day ago"},"numberOfViews":1,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/cx-and-customer-support-11309","categoryId":11309,"title":"CX and Customer Support","metaRobots":"index, follow","type":0},"lastPostId":"81387"},"isActivityPage":null,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/","isGuest":true,"csrfToken":"fa92d74e9e53d0cb1d749e71a7f95b9a91ecf0db","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}">
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