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Hello Everyone!<\/span><\/p>

Join us for an exclusive opportunity to enhance your customer experience (CX) and supercharge agent productivity. We're excited to introduce our first Best Practice Webinar featuring CX Subject Matter Expert (SME)\u00a0@thriyambhakesh.ravi<\/user-mention>\u00a0<\/span><\/p>

Agenda:<\/u><\/strong><\/span><\/p>

  • Gain insights into boosting CX and agent efficiency.<\/span><\/li>\t
  • Discover the potential benefits of adopting cutting-edge CX technologies.<\/span><\/li>\t
  • Engage in a candid conversation with a CX Subject Matter Expert.<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><\/section>

    Date:<\/strong><\/u> September 19, 2023<\/span><\/p>

    Time<\/strong><\/u>: 9:00 p.m. IST | 5:30 pm CET | 8:30 am PDT<\/span><\/p>

    Secure your spot now!<\/span><\/p>

    \u00a0<\/p>","author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":4,"badges":[{"title":"Lightening (Mc)Learner","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f2d5151f-629d-4bfc-89c0-a8ab24f200ab_thumb.png"},{"title":"Salud, Ideator","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f33139e7-e77e-44db-90f1-90f9f2e24d06_thumb.png"},{"title":"Smooth talker [5]","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f15ed3b9-d6e9-46d3-839c-3e944abedf19_thumb.png"},{"title":"Wizard of Creative Thinking (5)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/83768e86-162b-48f3-b765-e53f9c8338fb_thumb.png"},{"title":"Wizard of Creative Thinking (10)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/5983a247-38c2-465d-b9a5-94ff0bcb041b_thumb.png"},{"title":"Wizard of Creative Thinking (25)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/bf4d6e6a-8962-4f56-9686-5ad1e104c172_thumb.png"},{"title":"Wizard of Creative Thinking (50)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/a4bd23da-e4b6-4a3f-bfb3-b9c15419286b_thumb.png"}]},"type":"SME COUNCIL - CX","url":"https:\/\/community.freshworks.com\/events\/the-subtle-art-of-not-getting-a-ticket-243","image":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f07d70cd-951a-4770-8dd0-d205e4ba427f_thumb.png","location":"","startsAt":1695137400,"endsAt":1695141000,"contentType":"event","attendees":[{"id":44688,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/12109894-a558-474c-850a-802d2acb2195.png","name":"CindyWooi","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":45944,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/b459885d-643f-4285-b649-6e8cdf39045f.png","name":"Hamil Joel","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":47593,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2798a9a4-dd7c-47d2-88a6-63cc90aaf510.png","name":"Nadine","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":47600,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/cb367373-206a-496a-b1b1-46d35756bdca.png","name":"JebbyJoe","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":47608,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/1f88c24f-4152-4d30-af62-75a6fdc4e192.png","name":"Bobbie_Laccabue","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}}],"attendeeCount":31,"isLoggedInUserAttendee":false,"createdAt":"1694109687"},"config":{"selectedTopic":{"id":243,"title":"The subtle art of not getting a ticket","content":"

    Hello Everyone!<\/span><\/p>

    Join us for an exclusive opportunity to enhance your customer experience (CX) and supercharge agent productivity. We're excited to introduce our first Best Practice Webinar featuring CX Subject Matter Expert (SME)\u00a0@thriyambhakesh.ravi<\/user-mention>\u00a0<\/span><\/p>

    Agenda:<\/u><\/strong><\/span><\/p>

    • Gain insights into boosting CX and agent efficiency.<\/span><\/li>\t
    • Discover the potential benefits of adopting cutting-edge CX technologies.<\/span><\/li>\t
    • Engage in a candid conversation with a CX Subject Matter Expert.<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><\/section>

      Date:<\/strong><\/u> September 19, 2023<\/span><\/p>

      Time<\/strong><\/u>: 9:00 p.m. IST | 5:30 pm CET | 8:30 am PDT<\/span><\/p>

      Secure your spot now!<\/span><\/p>

      \u00a0<\/p>","author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/e865e8ef-3f5e-4151-899f-7677e48d6699.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/3e164ae1-0fbf-444b-9d4f-3c98888e1158.png","avatarIcon":"01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/01224d04-fc75-4c7d-bbf1-c7cb6591a3b4_thumb.png","name":"Community Manager"},"userLevel":4,"badges":[{"title":"Lightening (Mc)Learner","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f2d5151f-629d-4bfc-89c0-a8ab24f200ab_thumb.png"},{"title":"Salud, Ideator","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f33139e7-e77e-44db-90f1-90f9f2e24d06_thumb.png"},{"title":"Smooth talker [5]","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f15ed3b9-d6e9-46d3-839c-3e944abedf19_thumb.png"},{"title":"Wizard of Creative Thinking (5)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/83768e86-162b-48f3-b765-e53f9c8338fb_thumb.png"},{"title":"Wizard of Creative Thinking (10)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/5983a247-38c2-465d-b9a5-94ff0bcb041b_thumb.png"},{"title":"Wizard of Creative Thinking (25)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/bf4d6e6a-8962-4f56-9686-5ad1e104c172_thumb.png"},{"title":"Wizard of Creative Thinking (50)","url":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/a4bd23da-e4b6-4a3f-bfb3-b9c15419286b_thumb.png"}]},"type":"SME COUNCIL - CX","url":"https:\/\/community.freshworks.com\/events\/the-subtle-art-of-not-getting-a-ticket-243","image":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/f07d70cd-951a-4770-8dd0-d205e4ba427f_thumb.png","location":"","startsAt":1695137400,"endsAt":1695141000,"contentType":"event","attendees":[{"id":44688,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/12109894-a558-474c-850a-802d2acb2195.png","name":"CindyWooi","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":45944,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/b459885d-643f-4285-b649-6e8cdf39045f.png","name":"Hamil Joel","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":47593,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2798a9a4-dd7c-47d2-88a6-63cc90aaf510.png","name":"Nadine","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":47600,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/cb367373-206a-496a-b1b1-46d35756bdca.png","name":"JebbyJoe","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}},{"id":47608,"avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/1f88c24f-4152-4d30-af62-75a6fdc4e192.png","name":"Bobbie_Laccabue","rank":{"name":"Community Debut","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/20edde18-3c29-4bcc-ad18-6fe21537104e_thumb.png","isBold":true,"isItalic":false,"isUnderline":false,"color":""}}],"attendeeCount":31,"isLoggedInUserAttendee":false,"createdAt":"1694109687"}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">

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