Elevate conversational messaging with SMS powered by best-in-class service providers
Connect your SMS service provider with Freshchat and make customer conversations easy with SMS
Connect your SMS service provider with Freshchat and make customer conversations easy with SMS
Enable conversational support with customers via SMS
With SMS on Freshchat, handling two-way conversation is convenient and simple. SMS allows you to instantly send and receive messages, making it easy for you to deliver exceptional customer support. You can now:
Enjoy hassle-free setup and uninterrupted service
Setting up SMS on Freshchat is a breeze! As SMS is natively available on all devices, all you have to do is connect your SMS provider in Freshchat and import your phone numbers. The easy-to-configure setup allows you to:
启用24 x7支持机器人和自动化
Leverage AI-powered bots and automation to streamline your support tasks. Combine this with SMS to offer world-class customer service. With Freshchat:
Bring conversations from the web, mobile, and social channels like WhatsApp, Facebook Messenger, and many more, in one inbox.
Derive insights from customer touchpoints and make business-critical decisions.
Route incoming messages to the right teams instantly and increase CSAT.
We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in ourPrivacy Notice. OurCookie Policyprovides information about managing cookie settings.
Sorry, our deep-dive didn’t help. Please try a different search term.