Hello Freshworks Community Members!\u00a0<\/p>

We understand that every business is unique and that\u2019s why we offer tailored solutions to meet your specific needs. Our experts from Freshworks Professional Services<\/strong> team will spend time with you to understand your business goals to get maximum value from your investment \ud83d\udcc8.<\/p>

Discover the\u00a0range of services offered below and let us help you achieve\u00a0your business goals today. Here are some of the services on offer:<\/p>

\u00a0<\/p>

\"//m.teammarx.com/community/members/\"<\/figure>
  1. \t

    Managed Services:<\/strong>\u00a0<\/strong><\/span>Lean on a Freshworks product expert to take care of your system administration. Includes a monthly bucket of hours for configuration, best practice sharing, training, and more. This\u00a0<\/span>offering includes\u00a0expert design, configuration & deployment of new features, system administration, customized agent and admin training sessions, proven best practices for optimizing productivity.<\/em><\/p>\t<\/li><\/ol>

    \u00a0<\/p>

    \"//m.teammarx.com/community/members/\"<\/figure>
    1. \u200b\u200b\u200b\u200b\u200b<\/span>Health Assessment<\/strong><\/u> is a\u00a0comprehensive review of your existing setup to help you to understand the current state and proactively identify areas for improvement.\u00a0<\/span>This offering includes\u00a0discovery sessions to capture pain points, in-depth assessment of your environment by our technical expert, identification of UX issues, workflow gaps and opportunities to streamline.<\/em><\/li><\/ol>

      \u00a0<\/p>

      \"//m.teammarx.com/community/members/\"<\/figure>
      1. \t

        Admin Coaching:<\/strong><\/u>\u00a0Strengthen your product knowledge with our expert-led interactive training tailored to your business needs. This offering includes<\/span>\u00a0in-depth consultation and process design, solution assistance and interactive Q&A.<\/em><\/p>\t<\/li><\/ol>

        \u00a0<\/p>

        \"//m.teammarx.com/community/members/\"<\/figure>
        1. \t

          Orchestration (Freshservice-only):<\/strong><\/u>\u00a0Technical solutioning and configuration assistance to fully integrated custom workflows with the Freshservice Orchestration module.<\/span>\u00a0This offering includes configuration assistance & consultation and admin training, solutioning and workflow design.<\/em><\/p>\t<\/li><\/ol>

          To learn more about Freshworks Professional Services and get started, please contact your Account Manager or contact us <\/span>here<\/span><\/a>!\u00a0<\/span><\/em><\/h3>","id":30584,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/16ef530a-8ad7-4dac-bd36-04331fc20871_thumb.png","label":"","replyCount":0,"views":25,"post":{"id":76877,"author":{"id":17472,"url":"\/members\/harshaa-sridhar-17472","name":"harshaa.sridhar","avatar":"","userTitle":"Skilled Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png","name":"Skilled Expert"},"userLevel":1},"content":"

          Hello Freshworks Community Members!\u00a0<\/p>

          We understand that every business is unique and that\u2019s why we offer tailored solutions to meet your specific needs. Our experts from Freshworks Professional Services<\/strong> team will spend time with you to understand your business goals to get maximum value from your investment \ud83d\udcc8.<\/p>

          Discover the\u00a0range of services offered below and let us help you achieve\u00a0your business goals today. Here are some of the services on offer:<\/p>

          \u00a0<\/p>

          \"//m.teammarx.com/community/members/\"<\/figure>
          1. \t

            Managed Services:<\/strong>\u00a0<\/strong><\/span>Lean on a Freshworks product expert to take care of your system administration. Includes a monthly bucket of hours for configuration, best practice sharing, training, and more. This\u00a0<\/span>offering includes\u00a0expert design, configuration & deployment of new features, system administration, customized agent and admin training sessions, proven best practices for optimizing productivity.<\/em><\/p>\t<\/li><\/ol>

            \u00a0<\/p>

            \"//m.teammarx.com/community/members/\"<\/figure>
            1. \u200b\u200b\u200b\u200b\u200b<\/span>Health Assessment<\/strong><\/u> is a\u00a0comprehensive review of your existing setup to help you to understand the current state and proactively identify areas for improvement.\u00a0<\/span>This offering includes\u00a0discovery sessions to capture pain points, in-depth assessment of your environment by our technical expert, identification of UX issues, workflow gaps and opportunities to streamline.<\/em><\/li><\/ol>

              \u00a0<\/p>

              \"//m.teammarx.com/community/members/\"<\/figure>
              1. \t

                Admin Coaching:<\/strong><\/u>\u00a0Strengthen your product knowledge with our expert-led interactive training tailored to your business needs. This offering includes<\/span>\u00a0in-depth consultation and process design, solution assistance and interactive Q&A.<\/em><\/p>\t<\/li><\/ol>

                \u00a0<\/p>

                \"//m.teammarx.com/community/members/\"<\/figure>
                1. \t

                  Orchestration (Freshservice-only):<\/strong><\/u>\u00a0Technical solutioning and configuration assistance to fully integrated custom workflows with the Freshservice Orchestration module.<\/span>\u00a0This offering includes configuration assistance & consultation and admin training, solutioning and workflow design.<\/em><\/p>\t<\/li><\/ol>

                  To learn more about Freshworks Professional Services and get started, please contact your Account Manager or contact us <\/span>here<\/span><\/a>!\u00a0<\/span><\/em><\/h3>","url":"\/announcements-and-events-11245\/latest-offerings-from-freshworks-professional-services-30584?postid=76877#post76877","creationDate":"2023-05-05T08:35:16+0000","relativeCreationDate":"1 day ago"},"contentType":"article","type":3,"likes":1,"hasCurrentUserLiked":false},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">

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