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\ud83d\udce3\ud83d\udce3\u00a0Attention !!\u00a0Attention<\/span>\u00a0to all our Community members. We\u2019re back with the\u00a0<\/span>most awaited\u00a0<\/em><\/strong>Analytics Webinar Series!<\/em><\/strong>\u00a0<\/em><\/strong><\/span><\/h3>

\u00a0<\/p>

\"//m.teammarx.com/community/announcements-and-events-11245/\"<\/figure>

\u00a0<\/p>

We\u2019re hosting our second series of the Freshworks\u00a0Analytics AMA\u00a0sessions. Due to an overwhelming response and turnout to the previous\u00a0Freshworks Analytics | Ask the Expert<\/span><\/span><\/a><\/strong>\u00a0<\/span><\/span><\/a>\u00a0session\u00a0-\u00a0we decided to make it\u00a0bigger and better!! So you really, do not want to miss out on this one!!<\/p>

\u00a0<\/p>

So what do we have in store for you?? Well this time around, we\u2019re hosting a\u00a0four-part series<\/strong>\u00a0aimed at improving and understanding the use of\u00a0Analytics to its full potential<\/strong>. The series will cover a\u00a0demo of Freshworks Analytics<\/strong>, two deep dive sessions on\u00a0CX and CRM analytics<\/strong>\u00a0and closing off with a session with our customers who will share their\u00a0insights and use-cases<\/strong>!\u00a0Ensure you don't miss out by\u00a0<\/span>Registering Now<\/span><\/a>\u00a0<\/span><\/strong>\u2b05<\/span><\/p>

\u00a0<\/p>

Here is the detailed agenda for each of the events:<\/span><\/u><\/strong><\/p>

\u00a0<\/p>

Session 1<\/strong>:\u00a0<\/span>Analytics Overview<\/span>\u00a0<\/strong>\ud83d\udd0d\u00a0<\/p>

Gain insights into Freshworks Analytics with a quick demo and engage in a Q&A with a panel of subject matter experts.<\/p>

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\"YpgZmmMzJr54J0i1ZZEiETjZ5ECaa3lCz4r7qvwwBse9U2xzQOHt0q9DtRIH5PnnO9PtZ8g-UrvmOUEXfB-K-sLeyUhnwJ_aUufR9rCAiiv_Sj32OUU_toZ42cbpzOBBgI4zBgq0oZjPtYVx7hn6fck\"<\/p>

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\u00a0<\/p>

Session 2:\u00a0\u00a0<\/span><\/strong>Deep-dive of CRM Analytics<\/span> \ud83d\udca1<\/strong><\/p>

Discover how Freshworks Analytics can enhance your CRM strategies. This session highlights key features, Use-cases, and offers a detailed product demo, followed by an interactive AMA with our product team.\u00a0<\/p>

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\"xGEZYZPqc9FLO1kR_mFwfxlRyjxh9dSeIN7p0TIUZ-tI5imKkOYT8LzFCS0dFB6CuwKQB35krSp5LsTUltHJFpY4tUjzyZEd5yQTjYJ8IhFneb7tKcchZwj9cNJTnSndrF0E-ySEOm27mXDOgGDu1CI\"<\/p>

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\u00a0<\/p>

Session 3<\/strong>:\u00a0Deep-dive of CX Analytics<\/span> \ud83c\udf1f\u00a0<\/strong><\/p>

Gain valuable insights into customer experience in our CX Analytics session. Explore essential features, Use-cases, and Product Demo in this session. You also get a chance to ask your questions to our panel of experts during the AMA.\u00a0<\/p>

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\"OZ3L0jJJrSPFuATn_rrDfVk77qAhjsT1VQA96N7eBxHevD2bhEH5auC_KoN2_eSxXs5ozi2CcVNB9mYliJSVYWfGmExE64mkL3F5nadmLczQxvyBUWQGz-gfNfRYOJfw1v19SpC0Y1F23qymT0VE3_c\"<\/p>

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\u00a0<\/p>

Session 4<\/strong>:\u00a0Customer Speaks - Impact of Freshworks Analytics<\/span> \ud83c\udfa4<\/strong><\/p>

A moderated panel discussion with customers from different industries sharing their Analytics use-cases and best practices. You gain insights on how they effectively utilised\u00a0Freshworks Analytics to overcome data challenges.\u00a0<\/p>

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\u00a0<\/p>

\ud83c\udf1f \ud83d\udce3 Spread the word among your peers.<\/p>

\u00a0\ud83d\udc49 Secure your spot for the webinar\u00a0Series Now<\/u><\/span><\/a>\u00a0<\/span><\/strong>\ud83c\udf1f\u00a0<\/p>

\u00a0<\/p>

Should there be any questions\/topics you would like us to cover, please drop them in the comments \ud83d\udc47\ud83c\udffc\u00a0<\/p>

\u00a0<\/p>

Get ready to enhance your analytics game! Don't miss out! We look forward to seeing you at the webinar! \ud83d\ude80\ud83d\udca5<\/p>","id":31395,"featuredImage":"","label":"Event News","replyCount":6,"views":167,"post":{"id":78800,"author":{"id":43548,"url":"\/members\/kamakshi-v-43548","name":"Kamakshi V","avatar":"https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/a1448951-0a3e-49c0-bf52-2ad3f299bb64.png","userTitle":"Community Manager","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Community Manager"},"userLevel":1},"content":"

\ud83d\udce3\ud83d\udce3\u00a0Attention !!\u00a0Attention<\/span>\u00a0to all our Community members. We\u2019re back with the\u00a0<\/span>most awaited\u00a0<\/em><\/strong>Analytics Webinar Series!<\/em><\/strong>\u00a0<\/em><\/strong><\/span><\/h3>

\u00a0<\/p>

\"//m.teammarx.com/community/announcements-and-events-11245/\"<\/figure>

\u00a0<\/p>

We\u2019re hosting our second series of the Freshworks\u00a0Analytics AMA\u00a0sessions. Due to an overwhelming response and turnout to the previous\u00a0Freshworks Analytics | Ask the Expert<\/span><\/span><\/a><\/strong>\u00a0<\/span><\/span><\/a>\u00a0session\u00a0-\u00a0we decided to make it\u00a0bigger and better!! So you really, do not want to miss out on this one!!<\/p>

\u00a0<\/p>

So what do we have in store for you?? Well this time around, we\u2019re hosting a\u00a0four-part series<\/strong>\u00a0aimed at improving and understanding the use of\u00a0Analytics to its full potential<\/strong>. The series will cover a\u00a0demo of Freshworks Analytics<\/strong>, two deep dive sessions on\u00a0CX and CRM analytics<\/strong>\u00a0and closing off with a session with our customers who will share their\u00a0insights and use-cases<\/strong>!\u00a0Ensure you don't miss out by\u00a0<\/span>Registering Now<\/span><\/a>\u00a0<\/span><\/strong>\u2b05<\/span><\/p>

\u00a0<\/p>

Here is the detailed agenda for each of the events:<\/span><\/u><\/strong><\/p>

\u00a0<\/p>

Session 1<\/strong>:\u00a0<\/span>Analytics Overview<\/span>\u00a0<\/strong>\ud83d\udd0d\u00a0<\/p>

Gain insights into Freshworks Analytics with a quick demo and engage in a Q&A with a panel of subject matter experts.<\/p>

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\u00a0<\/p>

Session 2:\u00a0\u00a0<\/span><\/strong>Deep-dive of CRM Analytics<\/span> \ud83d\udca1<\/strong><\/p>

Discover how Freshworks Analytics can enhance your CRM strategies. This session highlights key features, Use-cases, and offers a detailed product demo, followed by an interactive AMA with our product team.\u00a0<\/p>

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\"xGEZYZPqc9FLO1kR_mFwfxlRyjxh9dSeIN7p0TIUZ-tI5imKkOYT8LzFCS0dFB6CuwKQB35krSp5LsTUltHJFpY4tUjzyZEd5yQTjYJ8IhFneb7tKcchZwj9cNJTnSndrF0E-ySEOm27mXDOgGDu1CI\"<\/p>

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\u00a0<\/p>

Session 3<\/strong>:\u00a0Deep-dive of CX Analytics<\/span> \ud83c\udf1f\u00a0<\/strong><\/p>

Gain valuable insights into customer experience in our CX Analytics session. Explore essential features, Use-cases, and Product Demo in this session. You also get a chance to ask your questions to our panel of experts during the AMA.\u00a0<\/p>

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\"OZ3L0jJJrSPFuATn_rrDfVk77qAhjsT1VQA96N7eBxHevD2bhEH5auC_KoN2_eSxXs5ozi2CcVNB9mYliJSVYWfGmExE64mkL3F5nadmLczQxvyBUWQGz-gfNfRYOJfw1v19SpC0Y1F23qymT0VE3_c\"<\/p>

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\u00a0<\/p>

Session 4<\/strong>:\u00a0Customer Speaks - Impact of Freshworks Analytics<\/span> \ud83c\udfa4<\/strong><\/p>

A moderated panel discussion with customers from different industries sharing their Analytics use-cases and best practices. You gain insights on how they effectively utilised\u00a0Freshworks Analytics to overcome data challenges.\u00a0<\/p>

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\u00a0<\/p>

\ud83c\udf1f \ud83d\udce3 Spread the word among your peers.<\/p>

\u00a0\ud83d\udc49 Secure your spot for the webinar\u00a0Series Now<\/u><\/span><\/a>\u00a0<\/span><\/strong>\ud83c\udf1f\u00a0<\/p>

\u00a0<\/p>

Should there be any questions\/topics you would like us to cover, please drop them in the comments \ud83d\udc47\ud83c\udffc\u00a0<\/p>

\u00a0<\/p>

Get ready to enhance your analytics game! Don't miss out! We look forward to seeing you at the webinar! \ud83d\ude80\ud83d\udca5<\/p>","url":"\/announcements-and-events-11245\/we-re-back-with-the-freshworks-analytics-webinar-series-31395?postid=78800#post78800","creationDate":"2023-06-12T04:30:06+0000","relativeCreationDate":"6 days ago"},"contentType":"article","type":3,"likes":0,"hasCurrentUserLiked":false},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}">

Sticky Event News

We're BACK with the Freshworks Analytics | Webinar Series

  • 12 June 2023
  • 6 replies
  • 167 views
Kamakshi V
Userlevel 1
Badge +3

Attention !! Attentionto all our Community members. We’re back with themost awaitedAnalytics Webinar Series!

We’re hosting our second series of the Freshworks Analytics AMA sessions. Due to an overwhelming response and turnout to the previousFreshworks Analytics | Ask the Expertsession - we decided to make it bigger and better!! So you really, do not want to miss out on this one!!

So what do we have in store for you?? Well this time around, we’re hosting afour-part seriesaimed at improving and understanding the use ofAnalytics to its full potential。ser的ies will cover ademo of Freshworks Analytics, two deep dive sessions onCX and CRM analyticsand closing off with a session with our customers who will share theirinsights and use-cases! Ensure you don't miss out byRegistering Now⬅

Here is the detailed agenda for each of the events:

Session 1:Analytics Overview

Gain insights into Freshworks Analytics with a quick demo and engage in a Q&A with a panel of subject matter experts.

YpgZmmMzJr54J0i1ZZEiETjZ5ECaa3lCz4r7qvwwBse9U2xzQOHt0q9DtRIH5PnnO9PtZ8g-UrvmOUEXfB-K-sLeyUhnwJ_aUufR9rCAiiv_Sj32OUU_toZ42cbpzOBBgI4zBgq0oZjPtYVx7hn6fck

Register Here

Session 2:Deep-dive of CRM Analytics

Discover how Freshworks Analytics can enhance your CRM strategies. This session highlights key features, Use-cases, and offers a detailed product demo, followed by an interactive AMA with our product team.

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Register Here

Session 3:Deep-dive of CX Analytics

Gain valuable insights into customer experience in our CX Analytics session. Explore essential features, Use-cases, and Product Demo in this session. You also get a chance to ask your questions to our panel of experts during the AMA.

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Register Here

Session 4:Customer Speaks - Impact of Freshworks Analytics

A moderated panel discussion with customers from different industries sharing their Analytics use-cases and best practices. You gain insights on how they effectively utilised Freshworks Analytics to overcome data challenges.

C5ynxiINakTLAYtDg3l7gwFVxab-datJbpHPMAayyk1gYgwQ2-xI3CZ9UFi2wAYg5CxpPmB-BCkzHQ6rWfN775Bmb3LEgVHCNRjmOFEvi4d7JakGwjK4g61SX0doM1mhbEEZYU77q1BXbE_HlW3jSdI

Register Here

Spread the word among your peers.

Secure your spot for the webinarSeries Now

Should there be any questions/topics you would like us to cover, please drop them in the comments

Get ready to enhance your analytics game! Don't miss out! We look forward to seeing you at the webinar!

Cheers
    \ud83d\udce3\ud83d\udce3\u00a0Attention !!\u00a0Attention<\/span>\u00a0to all our Community members. We\u2019re back with the\u00a0<\/span>most awaited\u00a0<\/em><\/strong>Analytics Webinar Series!<\/em><\/strong>\u00a0<\/em><\/strong><\/span><\/h3>

    \u00a0<\/p>

    \"//m.teammarx.com/community/announcements-and-events-11245/\"<\/figure>

    \u00a0<\/p>

    We\u2019re hosting our second series of the Freshworks\u00a0Analytics AMA\u00a0sessions. Due to an overwhelming response and turnout to the previous\u00a0Freshworks Analytics | Ask the Expert<\/span><\/span><\/a><\/strong>\u00a0<\/span><\/span><\/a>\u00a0session\u00a0-\u00a0we decided to make it\u00a0bigger and better!! So you really, do not want to miss out on this one!!<\/p>

    \u00a0<\/p>

    So what do we have in store for you?? Well this time around, we\u2019re hosting a\u00a0four-part series<\/strong>\u00a0aimed at improving and understanding the use of\u00a0Analytics to its full potential<\/strong>. The series will cover a\u00a0demo of Freshworks Analytics<\/strong>, two deep dive sessions on\u00a0CX and CRM analytics<\/strong>\u00a0and closing off with a session with our customers who will share their\u00a0insights and use-cases<\/strong>!\u00a0Ensure you don't miss out by\u00a0<\/span>Registering Now<\/span><\/a>\u00a0<\/span><\/strong>\u2b05<\/span><\/p>

    \u00a0<\/p>

    Here is the detailed agenda for each of the events:<\/span><\/u><\/strong><\/p>

    \u00a0<\/p>

    Session 1<\/strong>:\u00a0<\/span>Analytics Overview<\/span>\u00a0<\/strong>\ud83d\udd0d\u00a0<\/p>

    Gain insights into Freshworks Analytics with a quick demo and engage in a Q&A with a panel of subject matter experts.<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\"YpgZmmMzJr54J0i1ZZEiETjZ5ECaa3lCz4r7qvwwBse9U2xzQOHt0q9DtRIH5PnnO9PtZ8g-UrvmOUEXfB-K-sLeyUhnwJ_aUufR9rCAiiv_Sj32OUU_toZ42cbpzOBBgI4zBgq0oZjPtYVx7hn6fck\"<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Register Here<\/u><\/strong><\/a><\/p>

    \u00a0<\/p>

    Session 2:\u00a0\u00a0<\/span><\/strong>Deep-dive of CRM Analytics<\/span> \ud83d\udca1<\/strong><\/p>

    Discover how Freshworks Analytics can enhance your CRM strategies. This session highlights key features, Use-cases, and offers a detailed product demo, followed by an interactive AMA with our product team.\u00a0<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\"xGEZYZPqc9FLO1kR_mFwfxlRyjxh9dSeIN7p0TIUZ-tI5imKkOYT8LzFCS0dFB6CuwKQB35krSp5LsTUltHJFpY4tUjzyZEd5yQTjYJ8IhFneb7tKcchZwj9cNJTnSndrF0E-ySEOm27mXDOgGDu1CI\"<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0Register Here<\/u><\/strong><\/a><\/p>

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    Session 3<\/strong>:\u00a0Deep-dive of CX Analytics<\/span> \ud83c\udf1f\u00a0<\/strong><\/p>

    Gain valuable insights into customer experience in our CX Analytics session. Explore essential features, Use-cases, and Product Demo in this session. You also get a chance to ask your questions to our panel of experts during the AMA.\u00a0<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\"OZ3L0jJJrSPFuATn_rrDfVk77qAhjsT1VQA96N7eBxHevD2bhEH5auC_KoN2_eSxXs5ozi2CcVNB9mYliJSVYWfGmExE64mkL3F5nadmLczQxvyBUWQGz-gfNfRYOJfw1v19SpC0Y1F23qymT0VE3_c\"<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0Register Here<\/u><\/strong><\/a><\/p>

    \u00a0<\/p>

    Session 4<\/strong>:\u00a0Customer Speaks - Impact of Freshworks Analytics<\/span> \ud83c\udfa4<\/strong><\/p>

    A moderated panel discussion with customers from different industries sharing their Analytics use-cases and best practices. You gain insights on how they effectively utilised\u00a0Freshworks Analytics to overcome data challenges.\u00a0<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\"C5ynxiINakTLAYtDg3l7gwFVxab-datJbpHPMAayyk1gYgwQ2-xI3CZ9UFi2wAYg5CxpPmB-BCkzHQ6rWfN775Bmb3LEgVHCNRjmOFEvi4d7JakGwjK4g61SX0doM1mhbEEZYU77q1BXbE_HlW3jSdI\"<\/p>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0Register Here<\/u><\/strong><\/a><\/p>

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    \u00a0\ud83d\udc49 Secure your spot for the webinar\u00a0Series Now<\/u><\/span><\/a>\u00a0<\/span><\/strong>\ud83c\udf1f\u00a0<\/p>

    \u00a0<\/p>

    Should there be any questions\/topics you would like us to cover, please drop them in the comments \ud83d\udc47\ud83c\udffc\u00a0<\/p>

    \u00a0<\/p>

    Get ready to enhance your analytics game! Don't miss out! We look forward to seeing you at the webinar! \ud83d\ude80\ud83d\udca5<\/p>","quoteUsername":"Kamakshi V","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    6 replies

    alyssia.correa
    Userlevel 6
    Badge +6

    Have you registered for these upcoming sessions? Let us know if you had any questions or anything in particular for the team to cover, drop in your queries here :

    @zachary.king @keefe.andrews @daniel.soderlund @mmccoy @afautley @Crocus_Benford @SIT @julia.a @BrynCYDEF @raymondcanilao @Alefre @GlennA @ErikAlmSynerity @JiriGrohmann @i.cameron @mbauman @Bex @caygri @lavjoson @KeithW @Sophie Murgatroyd @danwrite @mark.uther @sucoyle @stacyv @adityatawade @ggallaway @JTAVOLARO @zebb.s @finn @stuartwilkie @KrisC @Kris W @Chris Sherlock @stevemc @Denise.S.P @patricksawyer @MartinDG @laminblake @PatrickMurphy @pOttenbacher @j.laird @jg8675309 @nbeysen @pproost @marion.lubat @Denise.S.P

    Alyssia, Freshworks Community
    Have you registered for these upcoming sessions? Let us know if you had any questions or anything in particular for the team to cover, drop in your queries here :\u00a0<\/p>

    @zachary.king<\/user-mention>\u00a0@keefe.andrews<\/user-mention>\u00a0@daniel.soderlund<\/user-mention>\u00a0@mmccoy<\/user-mention>\u00a0@afautley<\/user-mention>\u00a0@Crocus_Benford<\/user-mention>\u00a0@SIT<\/user-mention>\u00a0@julia.a<\/user-mention>\u00a0@BrynCYDEF<\/user-mention>\u00a0@raymondcanilao<\/user-mention>\u00a0@Alefre<\/user-mention>\u00a0@GlennA<\/user-mention>\u00a0@ErikAlmSynerity<\/user-mention>\u00a0@JiriGrohmann<\/user-mention>\u00a0@i.cameron<\/user-mention>\u00a0@mbauman<\/user-mention>\u00a0@Bex<\/user-mention>\u00a0@caygri<\/user-mention>\u00a0@lavjoson<\/user-mention>\u00a0@KeithW<\/user-mention>\u00a0@Sophie Murgatroyd<\/user-mention>\u00a0@danwrite<\/user-mention>\u00a0@mark.uther<\/user-mention>\u00a0@sucoyle<\/user-mention>\u00a0@stacyv<\/user-mention>\u00a0@adityatawade<\/user-mention>\u00a0@ggallaway<\/user-mention>\u00a0@JTAVOLARO<\/user-mention>\u00a0@zebb.s<\/user-mention>\u00a0@finn<\/user-mention>\u00a0@stuartwilkie<\/user-mention>\u00a0@KrisC<\/user-mention>\u00a0@Kris W<\/user-mention>\u00a0@Chris Sherlock<\/user-mention>\u00a0@stevemc<\/user-mention>\u00a0@Denise.S.P<\/user-mention>\u00a0@patricksawyer<\/user-mention>\u00a0@MartinDG<\/user-mention>\u00a0@laminblake<\/user-mention>\u00a0@PatrickMurphy<\/user-mention>\u00a0@pOttenbacher<\/user-mention>\u00a0@j.laird<\/user-mention>\u00a0@jg8675309<\/user-mention>\u00a0@nbeysen<\/user-mention>\u00a0@pproost<\/user-mention>\u00a0@marion.lubat<\/user-mention>\u00a0@Denise.S.P<\/user-mention>\u00a0<\/p>","quoteUsername":"alyssia.correa","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    keefe.andrews
    Rank
    Userlevel 6
    Badge +8

    @alyssia.correaI would love to see what the roadmap is for the future enhancements of FreshService Analytics. I have really enjoyed seeing the product feature set grow over the years. I find it helps me tell stories effectively where I work, such as how much time is spent on troubleshooting certain applications, the volume of work my team is managing, and helps hold us accountable on closing out problem and change records in a timely manner.

    Since we are talking about analytics, I would also like to plug this feature request for our community members to upvote if they believe like I do that this would add great value to the analytics module:

    @alyssia.correa<\/user-mention>\u00a0 I would love to see what the roadmap is for the future enhancements of FreshService Analytics. I have really enjoyed seeing the product feature set grow over the years. I find it helps me tell stories effectively where I work, such as how much time is spent on troubleshooting certain applications, the volume of work my team is managing, and helps hold us accountable on closing out problem and change records in a timely manner.\u00a0<\/p>

    Since we are talking about analytics, I would also like to plug this feature request for our community members to upvote if they believe like I do that this would add great value to the analytics module:\u00a0<\/p><\/oembed>

    \u00a0<\/p>

    \u00a0<\/p>","quoteUsername":"keefe.andrews","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    alyssia.correa
    Userlevel 6
    Badge +6

    Thank you for sharing your suggestion @keefe.andrewsand that’s wonderful feedback! So glad to see how its been beneficial for you and your team! Just tagging @akshita.kanumurywho can elaborate on your request!

    Alyssia, Freshworks Community
    Thank you for sharing your suggestion @keefe.andrews<\/user-mention>\u00a0and that\u2019s wonderful feedback! So glad to see how\u00a0 its been beneficial for you and your team! Just tagging @akshita.kanumury<\/user-mention>\u00a0who can elaborate on your request!<\/p>

    \u00a0<\/p>","quoteUsername":"alyssia.correa","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    akshita.kanumury
    Rank

    Thanks so much for your interest @keefe.andrews。This current Analytics Webinar series is to give an overview about Analytics overall and do a deep-dive of CRM and CX Analytics. However, we did have a couple of recent webinars on Freshservice Analytics which also talk about the roadmap. You can find them here:

    1. Webinar 1:https://freshworks.wistia.com/medias/u1e5441sdi
    2. Webinar 2:https://freshworks.wistia.com/medias/vnqqj0f4k6

    同时,知识库目前的报告the works and will be rolled out very soon. Do stay tuned for more on this. You can also reach out to my colleague @anupama.phalfor any other specific information you would like about Freshservice Analytics.

    Hope this helps!

    Thanks so much for your interest @keefe.andrews<\/user-mention>\u00a0. This current Analytics Webinar series is to give an overview about Analytics overall and do a deep-dive of CRM and CX Analytics. However, we did have a couple of recent webinars on Freshservice Analytics which also talk about the roadmap. You can find them here:<\/p>
    1. Webinar 1:\u00a0https:\/\/freshworks.wistia.com\/medias\/u1e5441sdi<\/a><\/li>\t
    2. Webinar 2:\u00a0https:\/\/freshworks.wistia.com\/medias\/vnqqj0f4k6<\/a><\/li><\/ol>

      Also, reporting for Knowledge Base is currently in the works and will be rolled out very soon. Do stay tuned for more on this. You can also reach out to my colleague @anupama.phal<\/user-mention>\u00a0for any other specific information you would like about Freshservice Analytics.<\/p>

      Hope this helps!<\/p>","quoteUsername":"akshita.kanumury","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    Kamakshi V
    Userlevel 1
    Badge +3

    Hello Everyone!

    I’m tagging a few more members here @richardk @stevemc @mark-rasa @Alvin Ng @Saraleung @saloni_mehta @braynm @PeterS @LorneH

    Cheers
    Hello Everyone!<\/p>

    \u00a0<\/p>

    I\u2019m tagging a few more members here\u00a0@richardk<\/user-mention>\u00a0@stevemc<\/user-mention>\u00a0@mark-rasa<\/user-mention>\u00a0@Alvin Ng<\/user-mention>\u00a0@Saraleung<\/user-mention>\u00a0@saloni_mehta<\/user-mention>\u00a0@braynm<\/user-mention>\u00a0\u00a0@PeterS<\/user-mention>\u00a0@LorneH<\/user-mention>\u00a0<\/p>

    \u00a0<\/p>","quoteUsername":"Kamakshi V","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    jackmaasa
    Rank

    Thank you for sharing your suggestion @keefe.andrewsand that’s wonderful feedback! So glad to see how its been beneficial for you and your team! Just tagging @PeterS @LorneH@Apktecchwho can elaborate on your request!

    Thank you for sharing your suggestion\u00a0@keefe.andrews<\/user-mention>\u00a0and that\u2019s wonderful feedback! So glad to see how\u00a0 its been beneficial for you and your team! Just tagging\u00a0@PeterS<\/user-mention>\u00a0@LorneH<\/user-mention>\u00a0@Apktecch<\/a>\u00a0who can elaborate on your request!<\/p>","quoteUsername":"jackmaasa","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    Reply


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